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Apple - Call Center Resume Example

David Garcia
XXXX XXXX, CONCHO, OK 73022
XXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Summary

Highly trained in Sales, Marketing  with strong clinical abilities. Goal-oriented dedicated to high levels of customer satisaction and meeting and aggressive business goals. Hardworking, Reliable, Responsible

Skills
  • Active Learning
  • Active Listening
  • Customer and Personal Service
  • Service Orientation
  • Management of Personnel Resources
  • Time Management
  • Communications and Media
  • Clerical
Experience
Apple Troy, MI call center Feb 2015Oct 2015
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Explain products or services and prices, and answer questions from customers.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
Olga Cleaning Bloomfield, MI May 2015Jul 2015 Vaccuming, Sweeping, mopping, wahing, drying, making beds, wiping down walls, emptyng trash,
Watson Home healthcare Southfield, MI Personal Care Aides Apr 2013Jul 2015
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
Coastal Automative Rochester Hills, MI Machine operator Apr 2014Sep 2014 Pechecks on products and parts. Packaged finished products and prepare them for shipment. Rotated through all the tasks required in a particular production process. Shoveled, swept, or otherwise clean work areas. Reviewed work orders and blueprints to ensure work is performed according to specifications. Completed production reports to communicate teamrformed quality production level to management. Determined work assignments and procedures. Maintained production equipment and machinery. Provided assistance in the production of wiring assemblies. Supervised assemblers and train employees on job procedures.
Bob Wolfe Auto Sales Pontiac, MI Sales Associate Jan 2013Jul 2014 Greeted customers and ascertain what each customer wants or needs. Described merchandise and explain use, operation, and care of merchandise to customers. Recommended, selected, and help locate or obtain merchandise based on customer needs and desires. Computed sales prices, total purchases and receive and process cash or credit payment. Answered questions regarding the store and its merchandise. Prepared sales slips or sales contracts. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Maintained records related to sales. Demonstrated use or operation of merchandise. Placed special orders or call other stores to find desired items.
Hyatt Utica, Michigan Housekeeping Dec 2012Apr 2013 Carried linens, towels, toilet items, and cleaning supplies, using wheeled carts. Disinfected equipment and supplies, using germicides or steam-operated sterilizers. Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met. Emptied wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas. Observed precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors. Replenished supplies, such as drinking glasses, linens, writing supplies, and bathroom items. Cleaned rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers. Dusted and polish furniture and equipment. Kept storage areas and carts well-stocked, clean, and tidy. Washed windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
Education
Pontiac Central High School Pontiac, MI, US Diploma: General Studies Diploma, General Studies, Pontiac Central High School, Pontiac, MI, 4 yrs.
Oakland Community College Auburn Hills, MI, US General Studies Associates Liberal Arts Oakland Community College, Auburn Hills, MI, 1yr year(s)
Additional Information

Proficient in Microsoft Word, PowerPoint, Excel,
M.O.R.C TRAINED

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Resume Details

This is a real resume for a Call Center in CONCHO, Oklahoma with experience working for such companies as Apple, Olga Cleaning, Watson Home Healthcare. This is one of the hundreds of Call Center resumes available on our site for free. Use these resumes as templates to get help creating the best Call Center resume.

Previous Companies:

  • Apple
  • Olga Cleaning
  • Watson Home healthcare

Previous Job Positions:

  • Call Center
  • Personal Care Aides
  • Machine operator
  • Sales Associate
  • Housekeeping

Schools:

  • Pontiac Central High School
  • Oakland Community College

Level of Education:

  • Diploma

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