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Wells Fargo Merchant Services - Business Sales Consultant 2 Resume Example

Savannah Hughes
Professional Summary

As Team Lead for the Arizona Region I would like to continue to increase overall revenues by strengthening our partnerships accross the districts with both Retail and BBG Bank Partners. Support my RSM and MSM with inteviews, mentoring, coaching and leading a team of Business Sales Consultants to support their success and achieve our common goal of representing the Western Region as the #1 District. Engaging and retaining our BSC's will be critical to increase revenue growths as the cost of losing people is much greater and impacts revenue production. Physical turnover costs a lot of money but psychological turnover can cost as much or more.

  • #1 BSC in the Arizona Region achieving Platinum Club invitation
  • Increase overall revenues; Top combined revenue producer in 2014 ($254,998) and 2015 ($319,845).
  • Promoted my Business Specialist partner (Carlos Salinas) into the BSC role and was announced top one-times producer ($8,169) between the Great Lakes, Arizona and Southwest Regions.
  • Excellent verbal, written, and interpersonal communication skills
  • Effective organizational, multi tasking, and prioritizing skills
  • Supported my MSM with recruiting, motivating, and coaching a team of Business Sales Consultants, Bank Partnerships, Business Specialist, Advocates and Branch Managers.
  • Creating long- lasting partnerships with our bank partners to increase lead flow, activities and effectiveness. Supported and recomended by one of our Arizona Area Presidents to join the leadership team.
  • Well rounded with the Clover Family currently holding the #1 seat in the Arizona region with most clovers sold
  •     (averaging 4 x month YTD)
Business Sales Consultant 2, 10/2012 to Present
Wells Fargo Merchant Services Phoenix, AZ
Responsible for partnering with other Business Units within Wells Fargo, primarily Business Specialists and Business Bankers, to receive leads and sell Merchant Services products to Bank customers.  Duties which included Supporting Bank sales channels within an assigned territory . Selling and installing payment processing solutions to small and midsize businesses with varying financial needs. Building lifelong relationships with our customers and demonstrate leadership through contributing to a company culture  of our Vision and Values that supports customers in achieving their financial goals, team members in developing their careers, and communities. Developed and mentored our Business Specialist and Advocated to increase effectiveness and performance across all sales metrics. Mentored and coached new BSC's to partner effectively with their assigned AU's and increase focus and performace within the Arizona region which included field rides, mornig huddles, conference calls and district meetings with key player to support our customers and partnerships. Increased overall revenues and finished 2015 #1 within the Arizona region which has allowed me the opportunity to mentor new BSC's for success in their role.
Business Specialist, 09/2011 to 10/2012
Wells Fargo Bank Phoenix, AZ

As the Business Banking Specialist I proactively grew and deepened the relationships with existing small business customers as well as actively prospected for new Wells Fargo small business and retail customers. Trained,coached, developed and increased effectiveness and performance across allbusiness metrics within my store from Tellers to BranchManagers. Accomplished to put our store in the #1 seat in the entirestate of Arizona for Small Business and was awarded #1 Businessspecialist in the state and #5 in the company. I constantly worked on earningall of the business of a small business owner, including their consumer andsmall business needs, while ensuring retention and exercising excellentcustomer service in all customer interactions. Proactively visitedexisting customers in the community and made outbound visits to newprospects to deepen and grow our relationships and ensure that ourcustomers and community is succeeding financially.

Personal Banker, 01/2011 to 09/2011
Wells Fargo Bank Phoenix, AZ
As a Personal Banker, I devote much of the day building long term relationships with our customers, in person and by phone. Deepen the understanding of our customers'  financial needs and provide suggestions. I reached out into the community by placing outbound phone calls to existing clients, visiting businesses, conducting educational seminars, and being active in the community. Sold retail banking products and services to customers and prospects while managing customer portfolio, services relationships and cross-sells all products and services.  Provided broad base of financial and credit services with the goals of acquiring 100% of the customers' business.  Developed and maintains relationships with Wells Fargo partners to maximize sales opportunities and achieve minimum sales standards.  I utulized our profiling analysis tools to identify cross sell opportunities and makes outbound sales calls typically by phone. Was awared the #1 Personla Banker in the Company and achieved Gold level ICP accross all 5 metrics.
Teller, 08/2010 to 09/2011
Well Fargo Bank Phoenix, AZ

As the face of our company and representing Wells Fargo in the community we constantly are delivering outstanding customer service and cross selling consumer and business products during customer interactions to achieve our goal of 5 solutions per day. We introduce customers to new products and services, and generate leads for other members of the sales team to close. As tellers we process between 20-25 customer transactions each hour with no mistakes through patience, attention to detail, and the ability to follow procedures. I was responsible for maintaining and balancing a cash drawer. Under direct supervision, processes customer transactions within established guidelines.  Identifies and makes sales referrals, recommends alternate channels, cross-sells bank services and products for Wells Fargo partners, provides excellent customer service. During my time as a teller I was awarded the #1 seat in the entire Western Mountain Region and finished #3 in the company. During my last quarter I coached, mentored and developed our new tellers within my store.

Associate of Arts: Education, May 2011 Glendale Community College - Glendale, AZ
High School Diploma: May 2009 Maryvale High School - Phoenix, AZ
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Resume Details

This is a real resume for a Business Sales Consultant 2 in Phoenix, Arizona with experience working for such companies as Wells Fargo Merchant Services, Wells Fargo Bank, Well Fargo Bank. This is one of the hundreds of Business Sales Consultant 2 resumes available on our site for free. Use these resumes as templates to get help creating the best Business Sales Consultant 2 resume.

Previous Companies:

  • Wells Fargo Merchant Services
  • Wells Fargo Bank
  • Well Fargo Bank

Previous Job Positions:

  • Business Sales Consultant 2
  • Business Specialist
  • Personal Banker
  • Teller


  • Glendale Community College
  • Maryvale High School

Level of Education:

  • Associate of Arts
  • High School Diploma

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