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Nebraska Safety Council - Business Office Specialist Resume Example

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Skylar Simmons
XXXX XXXXXXX XXX, Palmyra, NE 68418 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXXXX
Summary
Accomplished and energetic Executive Administrator with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include:  sales, management, executive administration, travel, event planning, communications, contract negotiation, mail-room management, learning and development, customer service, training, operations and customer relations, exceptional interpersonal communication, effective leader, budget development, employee scheduling, efficient multi-task, project management, conflict resolution, customer service oriented, organized deadline-oriented, critical thinking, project planning, attention to detail, team building, HIPPA compliance, professional phone etiquette, excellent communication skills, articulate and well-spoken, flexible, excellent planner and coordinator. Work well under pressure, pleasant demeanor, conference planning, executive group travel, microsoft suite of products 2010, constant contacts, Joomla, trade show host business correspondence.
Skills
  • Administration and Management
  • Active Listening
  • Personnel and Human Resources
  • Speaking
  • Customer and Personal Service
  • Critical Thinking
  • Monitoring
  • Coordination
  • Social Perceptiveness
  • Complex Problem Solving
  • Active Learning
  • Judgment and Decision Making
  • Negotiation
  • Time Management
  • Computers and Electronics
  • Management of Personnel Resources
  • Operations Analysis
  • Clerical
  • Sales and Marketing
  • Instructing
  • Management of Material Resources
  • Production and Processing
  • Design
  • Public Safety and Security
  • Operation Monitoring
  • Education and Training
  • Learning Strategies
  • Quality Control Analysis
  • Communications and Media
  • Troubleshooting
  • Equipment Maintenance
  • Repairing
Experience
Business Office Specialist 02/2014 to Present
Nebraska Safety Council Lincoln, NE
  • Enter Class events on the Website and maintain data.
  • Create invoices for new and renewed customers Make sales calls to help sell classes Arrange class meeting locations and make necessary room arrangements.
  • Prepare outgoing mail, answer multi-line telephone, data entry/spread sheets, making copies of class materials and assemble binders for registrants and instructor.
  • Design marketing material on Desktop Publisher Inventory management /keep all class materials on hand.
Executive Vice President 01/2010 to 02/2014
  • Manage Calendar for CEO and President Head of Mailroom operations / assigning projects to employees manage 11 employees Responsible for all office and warehouse inventory Communications; Employee and Customers Attend Postal Customer Council meetings to inform customers of changes Prepare Contract Negotiations / Request for Proposals Design and assemble marketing materials Executive travel arrangements Manage customer complaints Interview and hire employees Responsible for employee reviews and salary increases Maintain employee records.
Office Manager 03/2009 to 02/2014
Mail Sort Professionals Lincoln, NE
General Manager 02/2009 to 01/2010
  • Background checks on employees Open door relationships with all employees Incentive program for employees B2B Sales / Phone Sales 94% success Visits to customers to tailor their needs Arrange lunch and dinner outings for existing and potential clients.
Learning and Development Agency Assistant 12/2007 to 02/2009
  • Create certificates and handouts on Desk Top Publisher for classes.
  • Create spreadsheets on Microsoft Excel to keep track of participants registering for classes.
  • Maintain calendar for Learning and Development Specialists to include scheduling of camp dates, travel and meal arrangements.
State Farm Insurance Lincoln, NE
Fire Claim Processor 08/2005 to 02/2007
  • Receive phone calls pertaining to home owner's claims.
  • Work with vendors to replace items at a discount price to keep premiums reduced.
  • Work from a que of claims and enter contents of loss on a data base called Contents Inventory.
  • Process the claim to include payment to pay customer for loss.
Representative III 10/1997 to 08/2005
  • For Life and Health Insurance Review policies with the agents to decide which policy best fits the customer's needs Answer Underwriting questions for agents and policyholders Address customer complaints and research to resolve issues.
Education
Bachelor of Science: Human Relations Dec 2015 Doane College - Lincoln, NE
Criminal Justice Jun 2007 Southeast Community College -
GED: May 1983 Waverly High School - Waverly, NE
Additional Information
PUBLIC PROFILES
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Resume Details

This is a real resume for a Business Office Specialist in Palmyra, Nebraska with experience working for such companies as Nebraska Safety Council, Mail Sort Professionals, State Farm Insurance. This is one of the hundreds of Business Office Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Business Office Specialist resume.

Previous Companies:

  • Nebraska Safety Council
  • Mail Sort Professionals
  • State Farm Insurance

Previous Job Positions:

  • Business Office Specialist
  • Executive Vice President
  • Office Manager
  • General Manager
  • Learning and Development Agency Assistant

Schools:

  • Doane College
  • Southeast Community College
  • Waverly High School

Level of Education:

  • Bachelor of Science
  • GED

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