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Touchstone Communities - Business Office Manager Resume Example

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Yrbon Ccliaa
San Antonio, TX 78254
78254, San Antonio TX
Professional Summary

Dedicated office manager with 17 years of experience combining management and customer service expertise in business and medical offices. Looking for a position as in a fast growth company with longevity and advancement within company.

  • Active Listening
  • Clerical
  • Administration and Management
  • Time Management
  • Judgment and Decision Making
  • Management of Financial Resources
  • Troubleshooting
Business Office Manager Jan 2011May 2015 Touchstone Communities San Antonio, TX
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Direct, supervise and evaluate work activities of receptionist.
  • Oversee daily census and insure personal information is accurate
  • Verify insurance and payer sources and communicate patient responsibility to responsible party.
  • Maintain 90% to100% private cash collections and post to accounts.
  • Code invoices and submit for accounts payable.
  • Manage resident tust fund and administrator accounts.
  • Verify accuracy of billing data and revise any errors.
  • Prepare itemized statements, bills, or invoices and record amounts due for services rendered.
  • Contact responsible parties to obtain or relay account information.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Compare previously prepared bank statements with canceled checks and reconcile discrepancies.
Front Office Assistant Jul 2010Dec 2010 Alamo Mental Health Group San Antonio, TX
  • Keep records or prepare reports for owner or management concerning visits with clients.
  • Register and check in patients for counselors and doctors.
  • Verify insurance and collect payments due.
  • Maintain schedules of patients for each counselor and doctor.
  • Answer and direct all calls to the office.
  • Scan and file medical records in patient charts.
  • Place reminder phone calls for patient appointments
Accounts Payable/Payroll Manager Aug 2006May 2010 HCR Manorcare San Antonio, TX
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
  • Code documents according to company procedures.
  • Prepare and process payroll information.
  • Reconcile records of bank transactions.
  • Prepare purchase orders and expense reports.
  • Perform general office duties such as filing, answering telephones, and handling routine correspondence.
  • Keep records of invoices and support documents.
  • Answer telephones, direct calls, and take messages.
Front Office Manager Mar 2002Aug 2006 Gastroenterology Cosultants San Antonio, TX
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Perform general office duties such as filing, answering telephones, and handling routine correspondence.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
  • Complete insurance or other claim forms.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Verify insurance coverage for appointments and procedures.
  • Collect amounts due at time of visit.
Patient Registrar Sep 1998Feb 2002 Methodist Hospital San Antonio, TX
  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Preregister patients for surgery, obtain demographics, and verify insurance coverage.
  • Perform admitting duties in ER, Cardiology, Out Patient Surgery Center and Labor and Delivery departments.
  • Prepare and send patient chart to correct department.
  • Answer phones, take messages, and direct calls to correct hospital department.
Certified Medical Assistant San Antonio, TX National Institute of Technology May 1998 Graduated with honors, Magna Cum Laude and Instructors Honor Award.
Bachelor of Arts: Business Administration San Antonio, TX American Public University Still taking classes to complete degree.
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Resume Details

This is a real resume for a Business Office Manager in San Antonio, Texas with experience working for such companies as Touchstone Communities, Alamo Mental Health Group, Hcr Manorcare. This is one of the hundreds of Business Office Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Business Office Manager resume.

Previous Companies:

  • Touchstone Communities
  • Alamo Mental Health Group
  • HCR Manorcare

Previous Job Positions:

  • Business Office Manager
  • Front Office Assistant
  • Accounts Payable
  • Payroll Manager
  • Front Office Manager


  • National Institute of Technology
  • American Public University

Level of Education:

  • Bachelor of Arts

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