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Riverside Peninsula Surgical Center - Business Office Associate Resume Example

Liam Johnson
Professional Summary
Service oriented individual with a strong customer service background seeking a permanent part-time position within your company. Core competencies include excellent communication and time management skills, Track record of achieving exceptional results.
  • Clerical
  • Writing
  • Customer and Personal Service
  • Active Listening
  • Computers and Electronics
  • Service Orientation
  • Time Management
  • Administration and Management
  • Coordination
  • Judgment and Decision Making
  • Active Learning
  • Social Perceptiveness
  • Complex Problem Solving
  • Education and Training
  • Negotiation
  • Management of Personnel Resources
  • Instructing
  • Learning Strategies
  • Communications and Media
  • Persuasion
  • Telecommunications
  • Philosophy and Theology
  • Therapy and Counseling
  • Sociology and Anthropology
  • Sales and Marketing
  • Troubleshooting
Business Office Associate 10/2013 to 12/2013
Riverside Peninsula Surgical Center Hampton, VA
 Internship duties included front office experience with: registration, checking patients in for visit, answering and screening phone calls, verifying surgery times, verifying proof of insurance and copying documents. Also created, filed and took apart medical charts for the next day and prepped them for scanning and auditing.
Volunteer Administrative Assistant 06/2000 to 06/2009
Mercy and Truth Ministries Newport News, VA
Community Programs Volunteer & Facilitator Performed administrative and clerical paperwork in Microsoft Word, Excel, Powerpoint and programs; Made bank deposits, copies and faxed documents. Received visitors and set appointments for clergy and made flyers, returned emails, typed letters and filed paperwork. Answered phones and provided information to callers, transferred calls to departments, took messages and ordered office supplies. In addition to being a volunteer administrative assistant, I facilitated a USDA program and other programs, as well as recruited and trained volunteers to assist in working the programs.
Document Support Specialist 02/2008 to 03/2009
Ikon Services Hampton, VA
Responsibilities included processing incoming and outgoing mail; sorted and filed, couriered, and delivered mail to designated locations; answered phone calls and assisted customers in requests and concerns; produced computer presentations; maintained office equipment; used my clerical and computer skills in assigned projects, developed organizational skills; enhanced communication skills through direction of my supervisors.
Call Center Customer Service Agent 08/1995
National Con-Serv Rockville, MD
Answered calls at High volume call center for the National flood insurance program. Responsibilities included answering questions about flood insurance coverage, disasters, claims, insurability records and flood zones. Also responsible for processing payments and maintaining records for mortgage companies.
Associates of Science: Medical Administration Assistant, Medical Jan 2013 Bryant & Stratton College - Hampton, VA Bryant & Stratton College, Hampton, VA; 2013 Associates of Science Degree in Medical Administration Assistant, (Summa cum Laude)
Bachelors of Arts: Sociology Jan 2005 Saint Leo University - Langley, VA Saint Leo University, Langley, VA; 2005 Bachelors of Arts in Sociology, ( Summa cum Laude)
HIPAA CPR certified CPR Medical terminology Medical Billing
Volunteer Administrative Assistant Community Programs Volunteer & Facilitator
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Resume Details

This is a real resume for a Business Office Associate in Hampton, Virginia with experience working for such companies as Riverside Peninsula Surgical Center, Mercy And Truth Ministries, Ikon Services. This is one of the hundreds of Business Office Associate resumes available on our site for free. Use these resumes as templates to get help creating the best Business Office Associate resume.

Previous Companies:

  • Riverside Peninsula Surgical Center
  • Mercy and Truth Ministries
  • Ikon Services

Previous Job Positions:

  • Business Office Associate
  • Volunteer Administrative Assistant
  • Document Support Specialist
  • Call Center Customer Service Agent


  • Bryant & Stratton College
  • Saint Leo University

Level of Education:

  • Associates of Science
  • Bachelors of Arts

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