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Rezult Group - Business Development Manager Resume Example

Paisley Bryant
  • XXXX XXXXX XXXX X XXX, Franklin, TN 37064
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Ambitious manager who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals. Executive offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude.
Skills
  • Administration and Management
  • Critical Thinking
  • Complex Problem Solving
  • Coordination
  • Education and Training
  • Judgment and Decision Making
  • Customer and Personal Service
  • Active Listening
  • Systems Evaluation
  • Learning Strategies
Experience
Business Development Manager / Practice Lead, 07/2013 to Present
Rezult Group Brentwood, TN
  • Partners with our clients to provide resources on both a local and national level within the realm of Healthcare IT.
  • Participates in Implementation and Go-Live as a physician liaison to increase the adoption, proper EM level documentation, efficiency with workflow through adaptation phase, and post assessment with counseling for process improvement.
  • Defined project deliverables and monitored status of tasks.
  • Sound, ethical and independent decision-making ability consistent with medical protocols.
  • Conducted small group and individual classroom activities based on differentiated learning needs.
  • Managed large scale implementation project for 46 facilities over a 10 month period and met deadline under budget.
Adjunct Professor / Guest Lecturer, 06/2013 to Present
Nova Southeastern University Fort Myers, FL
  • Covering many topics relevant to current PA practice within the medical community that coincides with university curriculum.
  •  HIPAA
  • Core measures
  • Risk management 
  • ED patient management and mid level roles within hospital environment
  • Multidisciplinary communication models
  • Evidenced- based medicine
Director of Emergency Services, 08/2012 to 07/2013
Health Management Associates (HMA) Naples, FL
  • Provided leadership and management for a rural emergency department with 50,000 + annual visits
  • Structured meetings with ED providers, both physicians and mid-levels, to discuss documentation flaws and chart inconsistencies for productive workflow and maintenance of EM levels
  • Participated and co-chair for Meaningful Use hospital-wide steering committee
  • Organize the department to facilitate positive ED flow and improve upon corporate matrix
  • Work cooperatively with medical staff to provide care to all patients that present to the emergency department for treatment
  • Collaboratively work with outside agencies to engage community to utilize our facility for all possible services (i.e. EMS and Fire Rescue)
  • Ensure that ethical patients' practices are carried out within the emergency room by daily auditing unscheduled returns and other issues that may arise
  • Serve as a liaison for interdisciplinary team and patients
  • Dashboard reporter for all inpatient, ancillary, and inbound resources daily to executive team for performance review
  • Follow JCAHO, CMS and ACHA guidelines for care rendered within our facility and be prepared for regulatory site visits with up-to-date
  • Established the Vertical Process for Low Acuity Patient flow with an average TAT of 101 minutes after two months from initial implementation with a final result of 88 minutes after 6 months
  • Introduced Hypothermia for ROSC patients in hospital setting for this facility including writing protocol, policies and order sets
  • Established sepsis protocol and order set for EMR system aligned evidence-based practice guidelines set forth by the ANCC and was approved by MEC.
  • Initiated the 5S and Lean Sigma process for efficiency and better workflow throughout the department
  • Presented Power Point Presentation for corporate on Vertical Process and Provider in Triage to be utilized throughout our division
  • Marketable increase in Press-Ganey scores from a mean of 73.4 to 91.9 overall within 8 months
  • Lead the ACLS class program for our hospital – set up classes, computer preparation, instructions, materials and scheduling. ENPC instructor/course director for Lee and Collier counties
  • Improved communication effectiveness across the health care spectrum physicians, physician assistants, nursing, nursing leadership, and all ancillary departments to reduce patient safety issues
ED manager/Supervisor/Internship Coordinator, 06/2009 to 08/2012
Lee Memorial Health Systems @ HealthPark Medical Center Fort Myers, FL
  • Manage the patient flow throughout a fifty-six bed emergency room (95,000 + visits annually) - specialty facility for cardiac and pediatrics
  • Assign nursing and ancillary staff to work areas
  • Hold staff accountable for compliance with system policies, unsafe patient care, and addressed behavioral issues within the department
  •  Implemented a program specific for interns in the ER and lead them through eight to twelve weeks of clinical and classroom instruction prior to preceptors.
  •  Maintain adequate/safe staffing within budget projections
  • Responsible for scheduling staff for shifts and maintaining balanced matrix for patient flow and bed utilization
  • Contributed to pediatric training and mandatory education/meetings for pediatrics.
  • Provided ER specific EPIC training for new hires and transfers
  • Developed a pediatric resource manual with all services, specialties, and subspecialties in area, treatment modifications, pediatric protocols, and latest research to support current practice
  • Coordinated with interdisciplinary team to facilitate department flow with patient safety being the highest priority.
  • Provided support to the team including debriefings, case scenario reenactments to potentiate increased knowledge, and extra shifts when additional assistance is needed.
  • Participated in Quality Assurance, Patient Safety, RCA, Leadership development meetings and programs hospital wide.
  • Key role in patient safety training video for evidenced-based practice and hand off bedside reporting.
  • Served on PASSMESAFELEE committee for enhancing communication and hand off reducing sentinel hospital events.
  •  Created and maintained all absentee calendars, agency nurse schedules and staff meeting minutes.
  •  Coordinated with doctors and registered nurses to develop care plans for patients.
  • Worked as part of team to ensure proper care of body mechanics and safety of patient.
  •  Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Improved ED administration by compiling and analyzing data and identifying areas of improvement.
  • Coordinated the review, revision and creation of Operational Policies within ER Department.
  •  Managed team of medical support personnel.
  • Implemented new ED assignments based on evaluation of staffing requirements and floating nurses when we became over capacity.
  • Coordinated care for ICU patients that were held in ER for prolonged periods due to over capacity.
Critical Care RN/ED Charge Nurse/PICU&NICU PRN , 05/2006 to 06/2009
Lee Memorial Health Systems @ HealthPark Medical Center Fort Myers , FL
  • Assess and implement patient care according to prescribed plan
  • Provide patient education for continued wellness and increased understanding of care needed
  • Assisted physicians and other ancillary team members with procedures
  • Conducted screening, diagnostic treatment and rehabilitative and supportive services as the senior nurse on a primary health care team
  • Proficient with clinical skills per job description
  • Mentored and coached new employees/travelers
  • Disciplined, energetic employee who quickly establishes rapport with patients and colleagues
  • Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments
  • Assisted patients with multiple chronic diagnoses acute and chronic
  • Floated to PICU for increased learning and knowledge of pediatric care and how to create a culture of understanding for transition to ICU from ED
  • Sat on committee to develop ED to ICU flow for rapid and smooth transition of care to increase patient safety
NICU PCT/ Nursing Student , 04/2005 to 05/2006
Lee Memorial Health Systems @ HealthPark Medical Center Fort Myers , FL
  • Provided bedside patient care for premature infants
  • Recorded patients' medical history, vital statistics and test results in medical records.
  • Hands of care of premature infants including participating in the resuscitation efforts, feeding, monitoring, attending c-section births in the OR for assistance, monitored high-risk OB patients, attended precipitous floor deliveries, and initiated all monitoring for neonates.
  • Supported/educated parents and families on the condition of their infant(s) for understanding of nursing roles, physician roles, and process of ensuring quality safe care while in the NICU.
  •  Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
  • Exhibited compassionate care and communication with regard to issues of death and dying.
  • Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
CEO/Administrator, 11/1997 to 04/2005
Guardian Angel Home Health Care, Inc. Naples , FL
  • Established fiscal year budget and executed per annual needs
  • Maintained compliance with regulatory agencies such as ACHA Implemented plan of correction when deficiencies found within the allotted time
  •  Negotiated patient contracts and implemented care as physician prescribed
  • Marketed and networked with local agencies and services
  • Organized weekly meetings with clinical coordinators to ensure patient and caregiver needs were being addressed and managed
  • Responsible for interviewing, hiring, counseling and the termination of employees.
  • Maintained employee records to including but not limited to education, status changes, worker's compensation rates, and licensure.
  • Conducted monthly staff meeting
  • Traveled to patient homes to discuss treatment plans, to follow up on complaints, and ensure continued patient's satisfaction
  • Provided family and caregiver support at end of life and upon expiration
  • Responsible for invoicing and the collection of monies
  • Managed more than 110 FTE's ranging from clerical staff to Director of Nursing
  • Carefully selected, developed and retained qualified staff, as well as trained 20 new staff annually.
  •  Evaluated patient care procedural changes for effectiveness.
  • Created annual goals, objectives and budget and made recommendations to reduce costs.
  • Expertly planned, coordinated, organized and directed all operations of the agency.
  • Implemented standards and methods to measure the effectiveness of agency activities.
  • Cooperated with other health related agencies and organizations in community activities.
  • Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.
  • Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
  • Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
  • Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.
  • Minimized staff turnover through appropriate selection, orientation, training, staff education and development.
  • Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.
  • Revised policies and procedures in accordance with changes in local, state and federal laws and regulations.
  • Coached and developed a care team that consistently ranked among the top in its region for key clinical, performance and financial outcomes.
  • Reviewed and approved time cards for processing by payroll department.
Education
Master of Science: Healthcare Administration, Kaplan University - Des Moines , IA
Expected graduation May 2015
Bachelor of Science: Nursing , Oct 2013 Kaplan University - Des Moines, IA
RN to MSN program.
Minor in Chemistry
Top 3 % of program
Associate of Science: Nursing , May 2006 Florida SouthWestern University - Fort Myers , FL
Licenses and Certifications
FL RN License # RN9248359
ACLS
AHA
August 2014 – August 2016
CPEN
March 2013 – March 2017
BLS
AHA
July 2012 – July 2014
PALS
AHA
January 2013 – January 2015
TNCC
October 2012 – October 2016
NRP
May 2013 – Present
CEN
February 2012 – Present
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Resume Details

This is a real resume for a Business Development Manager in Franklin, Tennessee with experience working for such companies as Rezult Group, Nova Southeastern University, Health Management Associates Hma. This is one of the hundreds of Business Development Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Business Development Manager resume.

Previous Companies:

  • Rezult Group
  • Nova Southeastern University
  • Health Management Associates HMA

Previous Job Positions:

  • Business Development Manager
  • Practice Lead
  • Adjunct Professor
  • Guest Lecturer
  • Director of Emergency Services

Schools:

  • Kaplan University
  • Florida SouthWestern University

Level of Education:

  • Master of Science
  • Bachelor of Science
  • Associate of Science

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