CHEP - Business Development Manager Resume Example

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Ella Peterson

XXXXX XXXXXXXX XXXXXXX XX, Highlands Ranch, CO 80129

Ph: XXXXXXXXXXXX

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Summary

Accomplished and energetic Sales Manager with a solid history of achievements in growth in new business and expansion. Areas of expertise include strong desire to win, increase revenue and excellent customer service. With 15 years of experience and knowledge of food manufacturing sector as well as brewery sales. The ability to develop and execute new ideas in an organization and improve the customers'experience.

Skills

Drive sales growth - new business and expansion Established relationship with customers

Customer acquisition and retention Committed to providing superior customer service

Find common ground for the good of all Results driven attitude

Experience

Business Development Manager Jul 2012－Present CHEP － Denver, CO

Solution selling for new and existing businesses
Met and exceed budgeted portfolio revenue goals
Created an innovative marketing pricing plan that increases growth in the Colorado market using a State sponsored campaign

Successfully executed new business contracts

Collaboratively created and developed the Business Development selling tool for the Business Development team to enhance their “Go to Market Strategy”

National Account Manager Jan 2006－Jun 2012 CHEP － Denver, CO

Building trust with all customer levels

Sales Representative Feb 2004－Jan 2006 CHEP － Denver, CO

Managed customer account health
Provided exceptional customer service
Recorded customer interactions
Resolved customers service issues including invoicing, delivery, quality and transactional
Identified sales leads in region to promote growth

Customer Service Representative Aug 2001－Feb 2004 CHEP － Denver, CO

Managed customer account health
Provided exceptional customer service
Recorded customer interactions
Resolved customers' service issues including invoicing, delivery, quality and transactional
Identified sales leads in region to promote growth

CHEP Business Development Manager Aug 2000－Aug 2001 CHEP － Denver, CO

Supported account management of ConAgra Foods
Executed and closed customer audits
Managed customer account health
Promoted value added service offering such as Customer Pick Up program and Raw Material conversion
Provided exceptional customer service

Customer Service Representative Dec 1999－Aug 2000 CHEP － Memphis, TN

Managed customer account health including cycle time, flow thru and trip cost
Provided exceptional customer service
Recorded customer interactions
Resolved customers service issues including invoicing, delivery, quality and transactional
Identified sales leads in region to promote growth