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Subwestsa - Business Consultant Resume Example

Aubrey James
Professional Summary

Accomplished and energetic Business Consultant with a solid history of achievement within the Subway brand. I am a motivated team player with strong organisational and prioritisation abilities. Excellent communication and problem solving skills. Track record of achieving exceptional results in training, coaching and customer experience.

  • Customer Experience
  • Coordination
  • Education and Training
  • Time Management
  • Operations Analysis
  • Sales and Marketing
  • Speaking
  • Complex Problem Solving
Business Consultant/Operations Technology Leader Apr 2011Present SubwestSA Perth/Adelaide, WA/SA
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and improvement.
  • Recommend locations for new stores and assist with the remodelling of current stores.
  • Successful roll-out of SubwayPOS throughout several SA stores
  • Assisted in developing the Customer Experience Program currently being performed in over 40 SA stores
  • Customer Experience Coach and MC at our Customer Experience rallies
  • Plan and conduct training in store
  • Ability to work productively as a part of the team or alone
  • Assisting with Customer Experience at store level
  • Reviewing Operational Procedures throughout SA and WA
  • Sub Jammers MC at state level competitions
  • Gather and organise information on problems or procedures. Analyse data gathered and develop solutions or alternative methods of proceeding.
  • Coaching staff members to ensure successful functioning of newly implemented systems or procedures.
Store Manager Jun 2006Mar 2011 Clinton Debalman Adelaide, SA
  • Plan and direct staffing, training, and performance evaluations to develop and improve sales
  • Monitor customer preferences to determine focus of sales efforts.
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Count money and make bank deposits.
  • Monitor food preparation methods, portion sizes, and  presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Schedule staff hours and assign duties.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Nominated and awarded Manager of the Year Award for SA in 2010
Store Manager Feb 2000May 2006 Peregrine Adelaide, SA
  • Provide excellent customer experience by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in service, inventory-taking, reconciling cash receipts, and in performing services for customers.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel, promoting or firing employees when appropriate.
  • Enforce safety, health, and security rules.
  • Plan and prepare rosters and keep records of employees' work schedules.
  • Establish and implement policies, smart goals, objectives, and procedures for each store.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
High School Diploma Nov 2003 Norwood Morialta High School Adelaide, SA
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Resume Details

This is a real resume for a Business Consultant in CANA, Virginia with experience working for such companies as Subwestsa, Clinton Debalman, Peregrine. This is one of the hundreds of Business Consultant resumes available on our site for free. Use these resumes as templates to get help creating the best Business Consultant resume.

Previous Companies:

  • SubwestSA
  • Clinton Debalman
  • Peregrine

Previous Job Positions:

  • Business Consultant
  • Operations Technology Leader
  • Store Manager


  • Norwood Morialta High School

Level of Education:

  • High School Diploma

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