Comcast - Business Class Service Technician Resume Example

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Audrey Patterson
XXXX XX XXX XX, Cape Coral, FL 33990
Ph: XXXXXXXXXX
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Summary
Courteous and prompt Business Class Technician with superior customer service skills. Handles high-pressure situations and resolves customer issues in a calm and courteous manner. Equipped with advanced knowledge of cable service products including modems, wireless router, phone modems, and digital boxes.Highlights Customer service-oriented Cable product knowledge Strong attention to detail Troubleshooting Responsible and reliable Satellite dish installations
Skills
  • Customer and Personal Service
  • Computers and Electronics
  • Troubleshooting
  • Time Management
  • Repairing
  • Service Orientation
Experience
Business Class Service Technician Feb 2007－Present Comcast － Fort Myers, Florida
  • Install and repair cable services that include internet modems, phone modems, cable boxes for both residential and business class customer.
  • Evaluate customer needs and advice them on what services they do and don't need.
  • Work with vendors to do large phone and internet installs at businesses.
Satellite Technician Oct 2005－Jun 2006 Mastec Services Company(Direct TV) － Fort Myers, FL
  • Installed and repaired Direct TV services to residential homes.
  • Sold additional services when on site for install that included adding boxes, premium channel upgrade, and DVR upgrade for sales commission.
Satellite Technician/QC Technician Mar 2004－Oct 2005 Digital Reception Services(Dish Network) － Cape Coral, FL
  • Installed and repaired Dish Network services to residential homes.
  • Did inspection on other technicians install and repair jobs for quality control and reported to my findings to supervisor.
  • Train and evaluate new technicians
Education
GED Jan 2001 Lee County － Fort Myers, Fl, USA
Business Class Service Technician Satellite Technician QC Technician

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About this resume

Business Class Service Technician FROM Cape Coral , Florida RESUME

This is a resume for a Business Class Service Technician in Cape Coral, Florida with experience working for such companies as Comcast and Mastec Services CompanyDirect TV. The grade for this resume is 0 and is one of hundreds of Business Class Service Technician resumes available on our site for free. Use these resumes as templates to get help creating the best Business Class Service Technician resume.

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School Attended
Lee County