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POMCO Group - Business Analyst II Resume Example

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Charlotte Murphy
XX XXXXX XX, Syracuse, NY 13209
Professional Summary
Business Analyst offers 8 years in the Health Insurance Industry. Expert on business and systems requirements, user acceptance testing, process improvement and end-user training
  • Multi-tasking
  • Organized
  • Business process mapping
  • Workflow analysis
  • Operational assessments
  • Data mapping
Business Analyst II May 2011Present POMCO Group Syracuse, NY
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Documented business processes and analyzed procedures to see that they would meet changing business needs.
  • Mapped current processes and offered recommendations for improvement. Implemented user acceptance testing with a focus on documenting defects and executing test cases.
  • Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing.
Account Adminstrator May 2008Feb 2011 POMCO Group Syracuse, NY
  • Responsible for the day-to-day management of client activity Assist Account Manager in new client implementation
  • Direct contact with Client to answer questions related to enrollment, benefit issues, claim issues
  • Conduct on site meetings as needed for enrollment
  • Conduct on site meetings for Benefitsoft Training Coordinate reporting requests
Financial Support Specialist Oct 2006Apr 2008 POMCO Group Syracuse, NY
  • Responsible for all client monthly and quarterly reporting
  • Ad hoc and custom report development
  • System and data analysis
Deli Night Coordinator Sep 2005Sep 2006 Wegmans Liverpool, NY
  • Ran operations at night for the Deli Department
  • Supervised at least 5 employees at night
  • Trained new individuals in the Deli
  • Assisted in the ordering and scheduling of the deli
Bachelor of Science: Management Information Systems May 2005 Oswego State University of New York (SUNY) Oswego, NY
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Resume Details

This is a real resume for a Business Analyst II in Syracuse, New York with experience working for such companies as Pomco Group, Wegmans. This is one of the hundreds of Business Analyst II resumes available on our site for free. Use these resumes as templates to get help creating the best Business Analyst II resume.

Previous Companies:

  • POMCO Group
  • Wegmans

Previous Job Positions:

  • Business Analyst II
  • Account Adminstrator
  • Financial Support Specialist
  • Deli Night Coordinator


  • Oswego State University of New York (SUNY)

Level of Education:

  • Bachelor of Science

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