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Tokio Marine Management - Business Analyst Resume Example

Elizabeth Richardson
  • XXXX XXX XXXX XXX XX, New York, NY 10128
Professional Summary

Determined and energetic Business Analyst with a strong enthusiasm in quickly learning to retrieve data and create various reports for analyzing. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include financial and operational report management, data analysis (TED) and marketing training for both technical (SalesForce) and account strategy.

  • Critical Thinking
  • Reading Comprehension
  • Complex Problem Solving
  • Active Listening
  • Active Learning
  • Writing
  • Speaking
  • Education and Training 
  • Computers and Electronics
  • Customer and Personal Service
  • Operations Analysis
  • Communications and Media
  • Time Management
Business Analyst, 01/2013 to Present
Tokio Marine Management,Inc. New York, NY
Business Analyst: 10/1/2013 - 2/5/2015 (Present)
  • Built SQL query to automate the monthly financial reports creation which shortened the report creating time by 75% and increased the data accuracy.
  • Prepared monthly reports of findings, illustrating data graphically and translating complex findings into written text in a timely manner.
  • Organized the monthly meeting with segment owners to review the monthly financial result and production report. Collected customer demographics, needs to identify potential mid markets and factors affecting product demand to grow indigenous business.
  • Identified priority accounts with low profitability and key issues. Built specific action plans for each priority account by conducting meeting with client solutions and UW. Created templates for UW with premiums and loss for each policy of the account. Held regular meeting with client solutions to discuss the improvement of the account throughout the year.
  • Provide technical support to SalesForce users (client solutions, UW, Claims and Loss Control) regarding the operation of Salesforce report/dashboard tool or data information. Read current literature, talk with colleagues, participate in professional conferences or webinar to keep abreast of developments in SalesForce.
  • Recommended and implemented procedures or SalesForce upgrades and Add-ins to increase data accessibility or ease of use for marketing and UWs without additional cost.

  Paralegal: 1/7/2013 - 2/5/2015 (Present)
  • Researched and documented the license requirements of producers and adjusters for all 50 states.
  •  Applied, renewed and maintained approximately 700 licenses in the system and kept them active.
  • Established and distributed quarterly compliance report for Legal, Corporate Underwriter, Field Underwriter,
  • Claims, Bureau Report and Finance. Conducted legal research and created articles in Japanese regarding key financial incident occur in the U.S which affected our company.      
Server, 01/2012 to 12/2012
Sanraku by Sugita Foods.Inc San Francisco, CA
Server: 1/20/2012 - 12/23/2012
  • Provided excellent customer service to all the customers. Remember the regular customers and their food allergy and preference.
  • Memorized all of the sake, shochu and basic red/white wine in terms of their taste, flavor and what they go well with. Made recommendation to the customers which drinks they should choose depending on the food they are ordering.
  • Utilized the open table to sit customers and calculate timing to make different size of group fit in the dining hall with least amount of wait time.
Event Organizer, 01/2011 to 11/2012
Japanese Student Association San Francisco, CA
Bachelor of Arts: Chinese/Marketing, May 2012 San Francisco State Univercity -
High School Diploma: Liberal Arts, World history, Mar 2007 Shonan High School - Fujisawa, JP
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Resume Details

This is a real resume for a Business Analyst in New York, New York with experience working for such companies as Tokio Marine Management, Inc, Sanraku By Sugita Foodsinc. This is one of the hundreds of Business Analyst resumes available on our site for free. Use these resumes as templates to get help creating the best Business Analyst resume.

Previous Companies:

  • Tokio Marine Management
  • Inc
  • Sanraku by Sugita FoodsInc

Previous Job Positions:

  • Business Analyst
  • Server
  • Event Organizer


  • San Francisco State Univercity
  • Shonan High School

Level of Education:

  • Bachelor of Arts
  • High School Diploma

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