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Texans Credit Union - Branch Operations Supervisor Resume Example

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Joshua Hill
Professional Summary

Service-oriented individual with over 10 year background in the banking industry. Core competencies include initiative and creativity, cooperation and reliability as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Responsible and proficient in handling front end and back end in the financial center. Passionate and motivated, with a drive for excellence.

  • Customer and Personal Service
  • Critical Thinking
  • Active Listening
  • Judgment and Decision Making
  • Service Orientation
  • Sales and Marketing
  • Administration and Management
  • Coordination
  • Time Management
Branch Operations Supervisor (BOS) 08/2014 to 12/2014 Texans Credit Union Richardson, TX
  • Oversee day-to-day group activities of Tellers in the financial center.     
  • Ensure the branch vaults are opened and closed on a timely manner.
  • Ensure dual control procedures at all times.      
  • Facilitate teller buys and sells to the vault.   
  • Audit teller drawers and other required audits on monthly and quarterly basis.     
  • Maintain monthly branch efficiency logs and assist new tellers with training.      
  • Oversee teller duties and assist line with customer transactions during peak periods.       
  • Keep staff informed of pertinent changes in operational policy and procedures.  
  • Facilitate meetings to disseminate operational information.
Personal Banker 03/2014 to 08/2014 Citibank N.A. Plano, TX
  • Interview clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, or other information needed to develop a financial plan.
  • Analyze financial information obtained from clients to determine strategies for meeting clients' financial objectives.
  • Review clients' accounts and plans regularly to determine whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment.
  • Contact clients periodically to determine any changes in their financial status.
  • Recruit and maintain client bases.
Bank Officer / Acting Branch Manager 09/2012 to 02/2014 Patriot Bank USA Allen, TX
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Network within communities to find and attract new business.
  • Oversee the flow of cash or financial instruments.
  • Execute wire transfer of funds. 
  • Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  • Investigate and correct errors upon customers' request, according to customer and bank records
Personal Banker 01/2010 to 08/2012 Wells Fargo McKinney, TX
  • Implement financial planning recommendations or refer clients to someone who can assist them with plan implementation.
  • Manage client portfolios, keeping client plans up-to-date.
  • Examine, evaluate, or process loan applications.
  • Submit various loan applications.        
  • Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information as required.   
  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
Business Management: Business & Finance 12/2012 University of Phoenix Phoenix , AZ
High School Diploma 06/1996 John F. Kennedy High Fremont, CA
English, Hindi, Punjabi
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Resume Details

This is a real resume for a Branch Operations Supervisor in McKinney, Texas with experience working for such companies as Texans Credit Union, Citibank Na, Patriot Bank Usa. This is one of the hundreds of Branch Operations Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Branch Operations Supervisor resume.

Previous Companies:

  • Texans Credit Union
  • Citibank NA
  • Patriot Bank USA

Previous Job Positions:

  • Branch Operations Supervisor
  • Personal Banker
  • Bank Officer
  • Acting Branch Manager


  • University of Phoenix
  • John F. Kennedy High

Level of Education:

  • Business Management
  • High School Diploma

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