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Titlemax - Bill and Account Collectors Resume Example

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Daanma Omon
XX XXXXXXXX XXXX, Lindale, GA 30147 XX XXXXXXXX XXXX, 30147, Lindale GA XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic professional with 7 years of experience in Customer Service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Motivated leader with strong organizational and prioritization abilities.

Skills
  • Customer Service oriented
  • Time Management
  • Complex Problem solving
  • Administration and Management
  • Social Perceptiveness
  • Clerical
  • Education and Training
  • Sales and Marketing
Experience
Titlemax Store Manager | Rome, GA | July 2015 - Current
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Answer high volumes of calls per day by addressing customer inquiries, solving problems, and providing new product information.
  • Reviewed and edited loan agreements to assure accuracy.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Accurately determined loan values based off of comprehensive vehicle appraisal.
  • Upheld confidentiality of all information.
  • Increased store profitability through customer relationship development, community involvement, marketing, and soliciting new business sources.
  • Collected, maintained and updated financial loan databases of more than 400 title pawns.
  • Receive payments and post amounts paid to customer accounts.
  • Record information about financial status of customers and status of collection efforts.
Mellow Mushroom Manager | Rome, GA | January 2011 - June 2015
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining facilities.
  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
Education
GED Pepperell High School Lindale, GA | 2002
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Resume Details

This is a real resume for a Bill and Account Collectors in Lindale, Georgia with experience working for such companies as Titlemax, Mellow Mushroom. This is one of the hundreds of Bill and Account Collectors resumes available on our site for free. Use these resumes as templates to get help creating the best Bill and Account Collectors resume.

Previous Companies:

  • Titlemax
  • Mellow Mushroom

Previous Job Positions:

  • Store Manager
  • Manager

Schools:

  • Pepperell High School

Level of Education:

  • GED

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