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Amerimark Direct Llc - Bilingual Customer Service Representative Resume Example

Michael Moore
XXXX X, CLEVELAND, OH 44102
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned Customer Service Representative  with more than 10 years of experience in fast-paced office enviroment. Excellentl istennign and communication skills. Track record of achieving exceptional results in Customer Service,.

Skills
  • Clerical
  • English Language
  • Active Listening
  • Customer and Personal Service
  • Writing
  • Time Management
  • Foreign Language
  • Active Learning
  • Judgment and Decision Making
Experience
Bilingual Customer Service Representative Mar 2007Aug 2015 Amerimark Direct LLC Cleveland, OH Assisting Customer resolving problems with their orders in Spanish and EnglishSales of Programs that will help our customers save moneyTranslation on documents from English to Spanish. Also helped with returns when the letters or information was in Spanish.Also work during the weekends when needed taking order in Spanish and English.
  • Complete forms in accordance with company procedures.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Create, maintain, and enter information into databases.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Bilingual Customer Service and Sales Representative Feb 2001Jan 2007 HSBC CLEVELAND, OH Credit Card Insurance SalesTranslation of DocumentTraining new Employees to the Spanish team
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
Education
Associate of Applied Science : Nursing May 1979 Puerto Rico Junior College Rio Piedras, PR
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Resume Details

This is a real resume for a Bilingual Customer Service Representative in CLEVELAND, Ohio with experience working for such companies as Amerimark Direct Llc, Hsbc. This is one of the hundreds of Bilingual Customer Service Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Bilingual Customer Service Representative resume.

Previous Companies:

  • Amerimark Direct LLC
  • HSBC

Previous Job Positions:

  • Bilingual Customer Service Representative
  • Bilingual Customer Service and Sales Representative

Schools:

  • Puerto Rico Junior College

Level of Education:

  • Associate of Applied Science

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