Ettleson Cadillac Buick GMC - BDC Specialist Resume Example

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Olivia Sanchez
XXXX XX XXXXXXX XXXX XXX XXXXX, Chicago, IL 60616
Ph: XXXXX XXXXXXXX
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Professional Summary

Outgoing friendly leader offering superb customer service proficiency and passion for exceeding goals. Results-oriented professional, specializing in customer service and gaining customer retention. Quick learner and goal driven with unique ability to relate to diverse clients.

Skills
  • Self-starter, motivated and confident.
  • Great communication skills both on the phone and email.
  • Strong data entry and phone skills 
  • The ability to multi-task.
  • Proven ability to set and confirm appointments.
  • Proven phone selling skills in fast paced environment.
  • Ability and desire to learn and excel.
Experience
BDC Specialist May 2014Present Ettleson Cadillac Buick GMC Hodgkins, IL
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by the vehicles that best suited them.
  • Contact new and existing customer to discuss there vehicles needs for maintenance.
  • Scheduled appointments for both sales and service.
  • Complete product and development training as required for both sales and service.
  • Set appointments for dealership by monitoring and responding to all internet leads and unsold follow-up.
  • Maintaining customer relationships through dealership CRM system 
Manager Mar 2010Aug 2012 Glamour Med Spa Chicago, IL
  • Develop or implement marketing strategies.
  • Good time management skills, good judgment, and the ability to multi-task.
  • Strong leadership qualities, motivated and respected; with a demonstrated ability to supervise and coach. 
Assistant Operational Manager Jan 2008Feb 2010 BCMT Logistics Romeoville, IL
  • Took inventory and made large orders.
  • Manage dispatched shipments to ensure timely pick-up, transit and deliver 
  • Manage and grow current customer relationships.
  • Communicate internally and externally to ensure dispatched loads expectations are exceeded.
  • Answer incoming calls and provide shipment info. 
  • Coach and lead the Warehouse team.
Education
GED Jul 2011 National Latino Education Institute Chicago, IL

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About this resume

BDC Specialist FROM Chicago , Illinois RESUME

This is a resume for a BDC Specialist in Chicago, Illinois with experience working for such companies as Ettleson Cadillac Buick GMC and Glamour Med Spa. The grade for this resume is 0 and is one of hundreds of BDC Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best BDC Specialist resume.

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School Attended
National Latino Education Institute