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Ettleson Cadillac Buick GMC - BDC Specialist Resume Example

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Olivia Sanchez
Professional Summary

Outgoing friendly leader offering superb customer service proficiency and passion for exceeding goals. Results-oriented professional, specializing in customer service and gaining customer retention. Quick learner and goal driven with unique ability to relate to diverse clients.

  • Self-starter, motivated and confident.
  • Great communication skills both on the phone and email.
  • Strong data entry and phone skills 
  • The ability to multi-task.
  • Proven ability to set and confirm appointments.
  • Proven phone selling skills in fast paced environment.
  • Ability and desire to learn and excel.
BDC Specialist May 2014Present Ettleson Cadillac Buick GMC Hodgkins, IL
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by the vehicles that best suited them.
  • Contact new and existing customer to discuss there vehicles needs for maintenance.
  • Scheduled appointments for both sales and service.
  • Complete product and development training as required for both sales and service.
  • Set appointments for dealership by monitoring and responding to all internet leads and unsold follow-up.
  • Maintaining customer relationships through dealership CRM system 
Manager Mar 2010Aug 2012 Glamour Med Spa Chicago, IL
  • Develop or implement marketing strategies.
  • Good time management skills, good judgment, and the ability to multi-task.
  • Strong leadership qualities, motivated and respected; with a demonstrated ability to supervise and coach. 
Assistant Operational Manager Jan 2008Feb 2010 BCMT Logistics Romeoville, IL
  • Took inventory and made large orders.
  • Manage dispatched shipments to ensure timely pick-up, transit and deliver 
  • Manage and grow current customer relationships.
  • Communicate internally and externally to ensure dispatched loads expectations are exceeded.
  • Answer incoming calls and provide shipment info. 
  • Coach and lead the Warehouse team.
GED Jul 2011 National Latino Education Institute Chicago, IL
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Resume Details

This is a real resume for a BDC Specialist in Chicago, Illinois with experience working for such companies as Ettleson Cadillac Buick Gmc, Glamour Med Spa, Bcmt Logistics. This is one of the hundreds of BDC Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best BDC Specialist resume.

Previous Companies:

  • Ettleson Cadillac Buick GMC
  • Glamour Med Spa
  • BCMT Logistics

Previous Job Positions:

  • BDC Specialist
  • Manager
  • Assistant Operational Manager


  • National Latino Education Institute

Level of Education:

  • GED

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