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Starbucks - Basrista Resume Example

Hannah Wood
XX XXXXXXXXXX XXXXX, CONCHO, OK 73022
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic Shift Supervisor with a solid history of achievement in customer service! Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service, cash handling and inventory management.

Skills
  • Active Listening
  • Social Perceptiveness
  • Instructing
  • Personable 
  • Loves to Learn New Things
  • Cash Handling
Experience
Basrista/Shift Supervisor Jan 2015Present Starbucks Sherwood Park, AB
  • Create, maintain, and enter information into databases.
  • Operate equipment, such as espresso bars, order screens, or cleaning equipment and arrange for repairs when equipment malfunctions.
  • Greet customers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Review work done by others to ensure that company format policies are followed and recommend revisions.
  • Establish work procedures for my team or schedules and keep track of the daily staff.
  • Manage the time throughout the day to ensure breaks are ran on time and that tasks are getting done in a timely manner.
  • Learn to operate new store technologies as they are developed and implemented as well as guide my team to understand and make efficient use of it as well.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Answer customers' questions, and provide information on procedures or policies.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Supervise others and provide on-the-job training.
Barista Apr 2013Dec 2013 Starbucks Sherwood Park, AB
  • Clean service or seating areas.
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Prepare or serve menu items, such as sandwiches or salads.
  • Provide customers with product details, such as coffee blend or preparation descriptions.
  • Receive and process customer payments.
  • Set up or restock product displays.
  • Wrap, label, or date food items for sale.
  • Clean or sanitize work areas, utensils, or equipment.
  • Demonstrate the use of retail equipment, such as espresso machines.
  • Describe menu items to customers or suggest products that might appeal to them.
Cashier Jul 2012Sep 2012 Tim Hortons Sherwood Park, AB
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and working to resolve their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Assist with duties in other areas of the store, such as making coffee, running for others to get food items, drinks, and in store cleaning duties, etc.
Education
High School Diploma Jul 2014 Archbishop Jordan Highschool Sherwood Park, AB
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Resume Details

This is a real resume for a Basrista in CONCHO, Oklahoma with experience working for such companies as Starbucks, Tim Hortons. This is one of the hundreds of Basrista resumes available on our site for free. Use these resumes as templates to get help creating the best Basrista resume.

Previous Companies:

  • Starbucks
  • Tim Hortons

Previous Job Positions:

  • Basrista
  • Shift Supervisor
  • Barista
  • Cashier

Schools:

  • Archbishop Jordan Highschool

Level of Education:

  • High School Diploma

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