The Clubs at Colonial Ridge - Banquet Manager Resume Example

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James Miller
  • XXXX XXXXX XXXXXXXX XXXXXX, Dallastown, PA 17313
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic banquet manager with a solid history of achievement in hospitality. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include outstanding customer service,  training employees and being a team leader. 

Skills
  • Administration and Management
  • Personnel and Human Resources
  • Speaking
  • Customer and Personal Service
  • Monitoring
  • Active Listening
Experience
Banquet Manager, 03/2013 to 06/2014
The Clubs at Colonial Ridge Harrisburg, PA
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
  • Investigate and resolve complaints regarding food quality, service, or accommodations
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients. 
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
Lead night audit and banquets, 10/2008 to 03/2013
Holiday Inn Harrisburg, PA
  • Operate computers programmed with accounting software to record, store, and analyze information
  • Perform personal bookkeeping services.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
  • Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Receive, record, and bank cash, checks, and vouchers.
  • Code documents according to company procedures.
Manager, 08/2001 to 09/2006
Toms York, PA
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Help customers try on or fit merchandise.
  • Resolve customer complaints regarding sales and service.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Review operational records and reports to project sales and determine profitability.
  • Prepare budgets and approve budget expenditures.
Customer service manager, 08/1989 to 08/2001
Giant Food Stores York, pA
  • Prepare employee work schedules. 
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
Education
High School Diploma: Jun 1983 DeSoto High School - DeSoto, TX

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About this resume

Banquet Manager FROM Dallastown , Pennsylvania RESUME

This is a resume for a Banquet Manager in Dallastown, Pennsylvania with experience working for such companies as The Clubs at Colonial Ridge and Holiday Inn. The grade for this resume is 0 and is one of hundreds of Banquet Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Banquet Manager resume.

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School Attended
DeSoto High School