Newbold Advisors Llc - Bankruptcy Specialist Resume Example

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XXXX XXXXXXXXX XXXXXXX XXX XXXXX XXXXXX, Dallas, TX 75287

XXXX XXXXXXXXX XXXXXXX XXX XXXXX XXXXXX, 75287, Dallas TX

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Professional Summary

Goal-oriented with over thirteen years of mortgage loan processor experience. Dedicated to high levels of customer satisfaction and meeting aggressive business goals. Detailed oriented and ability to multi-task with specialized knowledge in Foreclosure and Bankruptcy rules and regulations as well as Microsoft Office.

Skills

Active Listener
Time Management

Organized and Coordination
Complex Problem Solving

Experience

Service King Collision and Repair Richardson, TX Customer Service Representative (Inbound Call Center) May 2016 ‐ Oct 2016

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Schedule and confirm appointments for clients, customers, or supervisors.

Conduct searches to find needed information, using such sources as the Internet.

Newbold Advisors, LLC Fort Worth, TX Bankruptcy Specialist Jan 2014 ‐ Oct 2015

Use computers for various applications, such as database management or word processing.
Ensured the filing of proof of claims were filed timely and accurately ,in accordance with document specific requirements.
Ensured motion of reliefs were filed promptly following notifications of post-petition delinquency.
Verified that the holder of the Note and Mortgage was properly documented and included affidavit of debts.

Randstad Professionals Irving, TX Government Property Inspectors and Investigators Jan 2013 ‐ Oct 2013

Inspect manufactured or processed products to ensure compliance with contract specifications or legal requirements.
Reviewed, approved and submitted bids for REO preservations on damaged foreclosed properties.
Accountable for following up in a timely manner for invoice payments to avoid fees and save the company money.
Completed conveyance requirements including conditions of all properties.
Negotiated with borrowers offering cash for keys on foreclosed properties.

First American Mortgage Westlake, TX Curative Associate Jan 2012 ‐ Aug 2012

Took inbound as well as made outbound calls daily to borrowers and Lenders concerning Title Commitments.
Verified tax liens and judgments on title products using various resources and systems.
Verified the Vesting on Deed of Trust matched title commitments.
Worked each file according to state regulations and downgraded as needed from A to D depending on missing documents.

National Bankruptcy Services Dallas, TX Bankruptcy Specialist Feb 2010 ‐ Nov 2011

Reviewed and generated assignments as well as quality control of the data overseeing execution from clients.
Maintained follow up process in addition to getting all assignments sent to record in a timely manner.
Worked proactively with other teams to resolve any assignment related issues.
Reviewed title and security deeds to determine the correct chain of assignments matched the each transfer of deeds.

EMC Mortgage Corporation Lewisville, TX Servicing Department Team Leader Jun 1998 ‐ Nov 2008

Audited servicing loan documents verifying the principle and interest amount matched the database system for two years.
Became team leader and trainer of work being outsourced to India.
Developed departmental shared spreadsheet which tracked each auditors numbers for the week.
Became department contact for loan administration functions as needed such as booking meeting rooms and times available.
Gave positive feedback to the manager weekly with updates of co-workers.

Education