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Bank Of America - Avp Of Forclosure & Bankruptcy Resume Example

Isaac Wright
XX XXXXXXX XXXX XX, Cheswick, PA 15024
Professional Summary

Well qualified and results oriented professional with over 20 years of successful experience in positions of increasing responsibility and duties. Top performer with proven track record of consistently meeting and exceeding goals and customer expectations. Skilled at educating customers and co-workers on recommending solutions that meet their short and long term goals. Team player with polished communication skills; verbal, written, interpersonal and rapport building.

  • Active Listening
  • Customer and Personal Service
  • Critical Thinking
  • Persuasion
  • Complex Problem Solving
  • Judgment and Decision Making
  • Negotiation
AVP of Forclosure & Bankruptcy Mar 2007Present Bank of America Pittsburgh, Pa
  • Responsible for quality assurance of Legal Documents filed by our Attorney Firms in Mortgage Foreclosure complaints and Bankruptcy Court.
  • Analyze applicants' financial status, credit, and property evaluations to determine feasibility of  short sales and modifications.
  • Interview applicants and request specified information for Modifications.
  • Establish payment priorities according to credit terms and interest rates to reduce clients' overall costs.
  • Maintain current knowledge of federal and state regulations.
  • Contact investors to explain clients' financial situations and to arrange for payment adjustments so that payments are feasible for clients and agreeable to investors.
  • Petition courts to transfer titles and deeds of collateral to banks.
Credit Counselor Apr 1997Feb 2007 Macy's Department Stores Pittsbugh, Pa
  • Calculate clients' available monthly income to meet debt obligations.
  • Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.
  • Interview clients by telephone or in person to gather financial information.
  • Prioritize client debt repayment to avoid dire consequences, such as bankruptcy or foreclosure or to reduce overall costs, such as by paying high-interest or short-term loans first.
  • Explain general financial topics to clients, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, or collection actions.
Credit & Customer Service Manager Jul 1988Mar 1997 American Equipment Leasing Pittsburgh, Pa
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Examine, evaluate, or process loan applications.
  • Establish procedures for custody or control of assets, records, loan collateral, or securities to ensure safekeeping.
  • Review collection reports to determine the status of collections and the amounts of outstanding balances.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
Associate of Arts : Business CCAC Pittsburgh, Pa
Business Indiana Univesity of Pa. Indiana, Pa
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Resume Details

This is a real resume for a AVP of Forclosure & Bankruptcy in Cheswick, Pennsylvania with experience working for such companies as Bank Of America, Macys Department Stores, American Equipment Leasing. This is one of the hundreds of AVP of Forclosure & Bankruptcy resumes available on our site for free. Use these resumes as templates to get help creating the best AVP of Forclosure & Bankruptcy resume.

Previous Companies:

  • Bank of America
  • Macys Department Stores
  • American Equipment Leasing

Previous Job Positions:

  • AVP of Forclosure & Bankruptcy
  • Credit Counselor
  • Credit & Customer Service Manager


  • CCAC
  • Indiana Univesity of Pa.

Level of Education:

  • Associate of Arts

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