AVP Marketing
San Antonio, TexasLeadership • Served as key contributing member to Leadership team
• Completed Front Line Leadership Training Course • Completed formal DISC Training
• President, local Business Networking International Chapter Supervision
• Supervised sales team to monitor sales activity and goal achievement • 130% 2011 Production on overall sales summary
• Top Tier Customer Service Score in consecutive years • 150%+ related to consumer lending, small business lending, investment sales and Net Operating Income Y over Y
• Led top 3 personal banker and top 10 teller team leader Business Development:
• Created numerous strong client relationships with high performing quality small business owners • Increased consumer HH growth 8% Y over Y
• #1 in region for cross business closed referrals, 2010 and 2011 • Overall loan growth of 7% Y over Y
• Overall Deposit Growth of 9% Y over Y • Maintained multiple community relationships
• 6+ Cross sale, 6 quarters running
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