Sears Auto - Auto Center Manager Resume Example

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Grace Gray
XX X XXXXX XX, Cohoes , NY 12047
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Ph: XXXXXXXXXXXX
Professional Summary

Service-oriented manager and tech with 22 year background in management and auto repair.Core competencies include NYS Inspector management skills as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Can take a loosing business and turn it around and increase sales and productivity. Increase morale and customer satisfaction.

Skills
  • Customer and Personal Service
  • Sales and Marketing
  • Administration and Management
  • Active Listening
  • Critical Thinking
  • Monitoring
  • Service Orientation
  • Mathematics
  • Management of Personnel Resources
  • Time Management
  • Complex Problem Solving
  • Judgment and Decision Making
  • Management of Financial Resources
  • Quality Control Analysis
  • Operation Monitoring
  • Installation
  • Repairing
Experience
Sears Auto Rotterdam, NY Auto Center Manager Sep 2012Present
  • Oversee activities directly related to making products or providing services.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
Sears Auto Glens Falls, NY Auto Center Manager Jul 2011Sep 2012
  • Oversee activities directly related to making products or providing services.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Sears Auto Albany, NY Assistant Manager Sep 2010Jun 2011
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Troubleshoot fuel, ignition, and emissions control systems, using electronic testing equipment.
  • Repair, overhaul, or adjust automobile brake systems.
  • Rebuild, repair, or test automotive fuel injection units.
  • Resolve customer complaints regarding sales and service.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
  • Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
CVS Bennington , VT Store Manager May 2010Jul 2010
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.

  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
CVS Ballston Spa, NY Store Manager Jul 2006May 2010
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Sears Auto
Education
Paul V. Moore High Central Square, NY High School Diploma: Technology / Science Jun 1991

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About this resume

Auto Center Manager FROM Cohoes , New York RESUME

This is a resume for a Auto Center Manager in Cohoes, New York with experience working for such companies as Sears Auto and Sears Auto. The grade for this resume is 0 and is one of hundreds of Auto Center Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Auto Center Manager resume.

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School Attended
Paul V. Moore High