Disneyland Resort - Attractions Resume Example

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Mason Williams

XXXX XXXX X XXXXXX, Wilmington, CA 90744

XXXXXXXXXXXXXXXXXXXXXXXXX

Ph: XXXXXXXXXX

Professional Summary

Service-oriented in guest service with two years background in hospitality. Core competencies include relating to guests on a personal level, being able to handle guest concerns with courtesy and as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills

Customer and Personal Service
Speaking

Active Listening
Service Orientation

Social Perceptiveness
English Language

Coordination
Time Management

Active Learning
Monitoring

Critical Thinking

Experience

Disneyland Resort Anahiem, CA Attractions Apr 2013－Present

Answer guest' questions about the attractions and the parks. Helping with directions to certain attractions, restaurants, or stores.

Operate attractions for guests, while keeping up with counts for time and number of guests per attraction.
Any guest control operation for the queue line or for certain shows, parades, and character meet and greets.
Staying informed of any changes in the parks, shows, or new attractions. Being knowledgeable about the resort as whole.

Timec Transfield Services Carson, CA Tool room attendant/Fire watch May 2011－Oct 2012

Receive and count stock items, and record data manually or using computer.

Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.

Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.

Drive trucks in order to pick up incoming stock or to deliver parts to designated locations.

Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.

Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.

Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.

Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.

Issue or distribute materials, products, parts, and supplies to or coworkers, based on information from incoming requisitions.

Attend workshops, seminars, or conferences to present or obtain information regarding fire prevention and protection.

Record operational information on specified production reports.

Knotts Berry Farm Buena Park, CA Talent Sep 2011－Nov 2011

Perform as a maze "monster" for a seasonal position for Halloween
Act as a monster to scare/surprise unsuspecting guests for their enjoyment
Keeping the flow of guests of moving through the maze, with little or no stoppage.

99cent Stores Torrance , CA Deli department Mar 2010－Jan 2011

Answer customers' questions about merchandise and advise customers on merchandise selection.

Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

Compare merchandise invoices to items actually received to ensure that shipments are correct.

Take inventory or examine merchandise to identify items to be reordered or replenished.

Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.

Receive, open, unpack and issue sales floor merchandise.

Clean display cases, shelves, and aisles.

Education

San Pedro High School San Pedro, CA High School Diploma: General Jun 2007

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Host Tool Room Attendant Fire Watch Talent Deli Department

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Disneyland Resort - Attractions Resume Example

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