ARS - Asst Manager Resume Example

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Chloe Torres
XXXX XXXXXX XXX , Pleasanton , CA 94566 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic manger with a solid history of achievement in construction. Motivated leader with strong organizational and prioritization abilities.

Skills

  • Highly motivated and energetic.

  • Proficient on many computer applications including, but not limited to

  • Micros, Word, Excel, Power Point. Vista, Dandy

  • Very good interpersonal skills.

  • Very good communications skills, both oral and written.

  • Very good at documentation and record keeping.

  • Team player.

  • Able to operate a variety of equipment including but not limited to:

  • Fork lift, Backhoe, Jackhammer, Concrete saw, Boom lift

    Experience
    Asst. Manager 01/2010 to 01/2015
    ARS / Rescue Rooter San Leandro, CA

    Manages and develops designated service center operations staff, which includes hiring, terminating and disciplining of employees, setting work priorities, conducting staff meetings, scheduling employees, counseling employees, coordinating training, evaluating performance and directing work assignments to ensure affective operations.

    Implements operational plans and budgets to achieve profit and growth goals. Monitors departmental expenditures. 


    Enters and maintains operational statistics to include call tracking, daily sales, technician tracking, vehicle maintenance, etc.


    Manages daily service center operations to ensure that proper procedures and guidelines are in place and followed for provision of quality installations and services.


    Performs or managers service functions to ensure quality work, competitive pricing and establishment of appropriate production goals.


    Manages support functions to ensure implementation and compliance with appropriate office procedures, records maintenance and reporting.


    Manages and coordinates warehousing functions to ensure adequate inventory levels and turns, proper material handling procedures, accuracy of stock count, timely reporting of warranty claims and proper housekeeping.


    Implements operational plans to achieve profit and growth goals.  Monitors departmental expenditures.


    Participates in sales generation by actively seeking new business and assisting in the creation of sales material and training sessions.  May provide ongoing sales training to staff.


    Resolves customer issues and complaints to ensure customer satisfaction.


    Remains current on changes within the regulatory, economic and competitive environment which may affect  the operations of the service center.


    Assists in the establishment, maintenance and monitoring of internal controls and policies and procedures from operational areas.


    Reviews and promotes the maintenance of a safe, accident free and healthy work environment.  Oversees safety reporting. Conducts safe driving training and procedures.


     Assists in establishing pricing structures and labor rates.


    Orders equipment and materials for operations areas.


    Monitors dispatching operation to ensure that all work is distributed evenly and appropriately to technicians based on workload, technician availability, technician expertise and priority of need.


    Observes all safety and company rules and regulations in the performance of duties.


    Other duties as assigned. 

    Plumbing Repair Specialest 10/2009 to 01/2010
    ARS / Rescue Rooter San Leandro, CA

    Assisted technicians with customers, providing camera inspections and options for repairs.

    Completed home improvement contract and secured signatures and down payment.


    Assisted customers with obtaining financing for required repairs.


    Marked repair locations and notified USA dig alert.


    Assisted in pulling required permits.


    Followed up with repair crew to make sure on time completion and inspections.


    Secured final payment and signatures from customers.

    Service technician 08/2009 to 10/2009
    ARS / Rescue Rooter San Leandro, CA

    Responded to customers calling in for service in a timely fashion.

    Evaluated the customers concerns and gave recommendations and options for repairs or replacement based on pricing guidelines and in home inspection.


    Secured authorization and signatures prior to starting any work.


    Made the repair and or replacement.  Notified the customer of any changes arising from making the repair.


    Completed invoice noting the work that had been completed.


    Securing signature and final payment.


    Completing the call with dispatch and being dispatched to another call.


    Various Residential and Commercial Projects 04/2002 to 08/2009
    Self Employed Northern , CA

    McDonalds remodels / Subway Sandwich builds and remodels / Am - Pm carwash electrical install. 

         Demo


         Rough Plumbing, Framing (wood and metal), Electrical.


         Sheet rock, FRP, Wall vinyl

      

         Tile (floor and wall) Ceramic


         Finish Electrical, Plumbing


         Equipment installation


       Install Building Sign


       Underground Electrical


       Rough Electrical.


       Finish Electrical,


       Install building lighting


       Main and Sub-panel installation


       Decks

     

       Water heater installs


       Privacy fencing


       Stucco repair










    Am / Pm Carwash 04/2008 to 09/2008
    Self Employed Flagcity, CA

    Education
    General May 1982 Shawnee High - Shawnee, OK

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    About this resume

    Asst Manager FROM Pleasanton , California RESUME

    This is a resume for a Asst Manager in Pleasanton, California with experience working for such companies as ARS and Rescue Rooter. The grade for this resume is 0 and is one of hundreds of Asst Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Asst Manager resume.

    Dude
    School Attended
    Shawnee High