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PANERA BREAD - ASSOCIATE TRAINER Resume Example

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Ryan Nelson
XXXX XXXXXXXX XXX, HYATTSVILLE, MD 20784
Ph: XXXXX XXX XXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented associate trainer with 10 years background in fast food. Core competencies include engagement with customers, training  and supervising as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Speaking
  • Mathematics
  • Time Management
  • Food Production
  • Customer and Personal Service
  • Learning Strategies
  • Judgment and Decision Making
  • Instructing
Experience
ASSOCIATE TRAINER Jul 2013Present PANERA BREAD WASHINGTON, DC
  • KNOWLEDGEABLE TO POS SYSTEM
  • ABILITY TO EXPEDITE ORDERS IN A EFFICIENT MANNER
  • ABILITY TO OPERATE  BARISTA BAR

.

  • Manage the movement of goods into and out of production facilities.
  • Oversee activities directly related to making products or providing services.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
CREW MEMBER Oct 2012Jun 2013 BURGER KING LAHNAM, MD
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
SHIFT SUPERVISOR Oct 2010May 2012 STARBUCKS WASHINGTON, DC
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Compile and balance cash receipts at the end of the day or shift.
  • Perform various financial activities such as cash handling, deposit preparation, and payroll.
  • Supervise and participate in kitchen and dining area cleaning activities.
  • Resolve customer complaints regarding food service.
  • Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
  • Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
  • Forecast staff, equipment, and supply requirements based on a master menu.
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
CREW MEMBER Sep 2007May 2009 POPEYES HILLCREST HEIGHTS, MD
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Verify that prepared food meets requirements for quality and quantity.
  • Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
TEAM MEMBER Dec 2005Jun 2007 CHECKERS CAMP SPRINGS, MD
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Accept payment from customers, and make change as necessary.
  • Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.
  • Clean and organize eating, service, and kitchen areas.
  • Notify kitchen personnel of shortages or special orders.
  • Communicate with customers regarding orders, comments, and complaints.
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
  • Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
  • Relay food orders to cooks.
  • Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
  • Perform personnel activities such as supervising and training employees.
  • Cook or re-heat food items such as french fries.
Education
ACADEMICS CROSSLAND EVENING HIGH SCHOOL TEMPLE HILLS, MD
Awards

Employee of the Month, PANERA BREAD, 2013

Promotion to Supervisor, STARBUCKS, 2012

Top Performer, BURGER KING, 2012

Top Performer, CHECKERS, 2006

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Resume Details

This is a real resume for a ASSOCIATE TRAINER in HYATTSVILLE, Maryland with experience working for such companies as Panera Bread, Burger King, Starbucks. This is one of the hundreds of ASSOCIATE TRAINER resumes available on our site for free. Use these resumes as templates to get help creating the best ASSOCIATE TRAINER resume.

Previous Companies:

  • PANERA BREAD
  • BURGER KING
  • STARBUCKS

Previous Job Positions:

  • ASSOCIATE TRAINER
  • Crew Member
  • Shift Supervisor
  • TEAM MEMBER

Schools:

  • CROSSLAND EVENING HIGH SCHOOL

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