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Pop Displays - Associate Project Manager Resume Example

Abigail Morgan
XXXX XXXXXXXXXXX XXXX XX, Bronx, NY 10452
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented Associate Project Manager with a 13 year background in customer service and account management. Core competencies include problem solving,  project rollouts and team building as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Administration and Management
  • Customer Service
  • Critical Thinking and Process Improvement
  • Complex Problem Solving
  • Judgment and Decision Making
  • Education and Training
  • Purchasing
  • Proficient in Landslide CRM and Attask software
Experience
Associate Project Manager Jan 2014Present Pop Displays Yonkers, NY
  • Prepared production timelines
  • Monitored project budgets
  • Managed multiple projects simultaneously
  • Provided general administrative support for international import projects
  • Organized and maintained project files
  • Facilitated interaction between new business project managers and import group requirements
  • Maintained a daily status report between USA and China offices
  • Worked closely with Chinese production facilities to ensure product quality
Customer Service Supervisor Jun 2005Dec 2013 POP Displays Yonkers, NY
  • Managed customer relations for 6 million dollars of the company's top accounts
  • Led a team of 15 representatives in an outbound call center
  • Created a corporate customer service manual used to train new employees
  • Compiled weekly sales reports for the executive management team
  • Implemented and trained sales team on new CRM software
  • Reduced corporate spending on MRO supplies by 10%
  • Managed MRO supply cage for 450,000sqft manufacturing facility
Senior Customer Service Representative Aug 2001May 2005 Nordstrom Inc White Plains, NY
  • Implemented and trained all employees on new POS system.
  • Responsible for all new hire customer service training
  • Maintained weekly employee schedules
  • Responsible for weekly cash purchases of $10,000 to secure customer parking validations
  • Mediated all customer complaints and concerns
  • Served as store liaison to the store manager
  • motivated team members to reach monthly sales goals
Education
High School Diploma Jan 1999 Herbert H. Lehman Highschool Bronx, NY
Business Management Herbert H Lehman College Bronx, NY 65 credit hours completed.
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Resume Details

This is a real resume for a Associate Project Manager in Bronx, New York with experience working for such companies as Pop Displays, Pop Displays, Nordstrom Inc. This is one of the hundreds of Associate Project Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Associate Project Manager resume.

Previous Companies:

  • Pop Displays
  • Nordstrom Inc

Previous Job Positions:

  • Associate Project Manager
  • Customer Service Supervisor
  • Senior Customer Service Representative

Schools:

  • Herbert H. Lehman Highschool
  • Herbert H Lehman College

Level of Education:

  • High School Diploma

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