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Cadmus Communication Cenveo - Associate It Analyst Resume Example

Charles Collins
XXXX XXXXXXXXXX XXXX, N. Chesterfield, VA 23234
Professional Summary

Seasoned IT Support Analyst with more than 10 years of experience in fast-paced Technical environment.  Areas of expertise include Computer Support, Programming and Customer Service.

  • Production and Processing
  • Troubleshooting
  • Monitoring
  • Customer and Personal Service
  • Windows OS: XP/ 7/ 8.1, AS400
  •  MS OFFICE, Citrix, Outlook, Lotus
  •  (CL) Control Language Programming, JCL
  • HTML, Access Database, SQL
Associate IT Analyst Jul 2005Present Cadmus Communication- Cenveo Henrico, VA
  • Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
  • Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
  •  Perform programming changes using (CL) control programming language on the AS400 system. 
  • Supervise the work of programmers, that work offsite.
  • Perform administrative duties such as filing, scanning, coping and conduct monthly team safety training.
  • Maintain records of daily program production.
  • Modify and customize commercial programs for mail postage information.
Customer Service Representatives May 2004Jul 2005 Kroger Henrico, VA
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Manage the movement of goods into and out of production facilities.
Computer Operator Jul 1998Mar 2004 Modis Richmond, VA
  • Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
  • Monitor the system for equipment failure or errors in performance.
  • Type command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in labeling, classifying, cataloging and maintaining tapes.
  • Respond to program error messages by finding and correcting problems or terminating the program.
  • Notify supervisor or computer maintenance technicians of equipment malfunctions.
  • Answer telephone calls to assist computer users encountering problems.
  • Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.
Classe of study: Health IT Mar 2013 Tidewater Community College VA Beach, VA
Certificate: Computer Electronics Technician May 1996 Computer Dynamic Institute VA Beach, VA
Bachelor of Science: Computer Science Norfolk State University Norfolk, VA
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Resume Details

This is a real resume for a Associate IT Analyst in N. Chesterfield, Virginia with experience working for such companies as Cadmus Communication Cenveo, Kroger, Modis. This is one of the hundreds of Associate IT Analyst resumes available on our site for free. Use these resumes as templates to get help creating the best Associate IT Analyst resume.

Previous Companies:

  • Cadmus Communication Cenveo
  • Kroger
  • Modis

Previous Job Positions:

  • Associate IT Analyst
  • Customer Service Representatives
  • Computer Operator


  • Tidewater Community College
  • Computer Dynamic Institute
  • Norfolk State University

Level of Education:

  • Classe of study
  • Certificate
  • Bachelor of Science

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