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Metro Bank - Assistant Store Manager Resume Example

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Natalie Bennett
  • XXX XXXXXXX XXXXX XXXXXXXXX, Lancaster, PA 17602
  • H: XXXXX XXXXXXXX
  • XXXXXXXXXXXXXXXXXXXXX
Summary
Dedicated to maintaining a work ethic based on integrity, quality, and the highest standard of service.Very versatile in many skill sets, problem solver that is proficient
at taking ownership to resolve issues.
Able to blend operational
procedures with regulatory requirements while still focusing on
employees needs and development. 

Experience
Assistant Store Manager, 01/2015 to Present
Metro Bank Lancaster, PA
  • Enforces bank culture by encouraging and motivating team members to exceed bank standards within the store.
  • Focuses the importance of managing and controlling expenses, fee waivers, and exceptions.
  • Drives profitability to ensure that customers relationships are tailored to their needs.
  • Monitor staff performance to ensure that goals are met.
  • Maximizes employee retention by growth and career development. 
  • Supports the Store Manager in efforts to lead the team to positive customers engagements.
  • Review reports pertaining to activities such as production, payroll, 
Senior Customer Service Representative, 01/2011 to 01/2015
Metro Bank Lancaster, PA
  • Establishes customers relationship by providing outstanding customer experiences with accuracy and efficiency to identify customers needs and solutions.
  • Contributes to training and coaching employees, audits teller drawers, approves transactions that need management authorization, assists with the cash and supply ordering, store settlements, and weekly reports within the branch.
  • Collaborates with Store management to provide feed back and develop action plans for employees.
  • Leads and encourage team members participation in retail events.
  • Takes ownership of career development and continued education.
Customer Service Representative, 01/2008 to 01/2010
Metro Bank Lancaster, PA
  • Responsible for opening accounts and related services while engaging in conversations to help customers identify ways to reach their future financial goals.
  • Recognizes opportunities for loan and business applicants.
  • Prepares loan documents for loan closing and coordinates appointments with customers.
Accessioning Clerk, 01/2007 to 01/2008
St. Francis Hospital/ Collaborative Laboratory Services Hartford, CT
  • Obtains blood specimens for analysis and registration; performs various screening tests associated with record keeping for the proper collection; identification and processing of laboratory specimens; collects blood specimens and checks quality of blood, assuming responsibility for the safety and integrity of specimen; handles incoming calls and provides specimen results to physicians and nurses.
Financial Associate, 01/2004 to 01/2007
A.G. Edwards & Son, Inc Hartford, CT
  • Provided administrative support to Financial Consultants including opening new accounts, and completing all pertinent paperwork; processed required document reports, checks, wires, journals and account transfers; fielded questions from administrative staff, prepared all forms required for clients' financial transactions; generate report; handled client service calls including providing stock quotes in order to safe guard Consultants' time and maintained all client files with extreme confidentiality.
Assistant Store Manager, 01/1998 to 01/2004
Hallmark/Specialty Retail Group Mansfield, CT
  • Worked with manager to establish proper controls and check points for regular operations and safety; managed, trained and scheduled employees; responsible for opening and closing duties including money deposits; conducted inventory audits and received and processed shipments.
Education
Bachelor of Liberal Arts: Sociology, Jan 2004 Eastern Connecticut State University - Willimantic, CT
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Resume Details

This is a real resume for a Assistant Store Manager in Lancaster, Pennsylvania with experience working for such companies as Metro Bank, St Francis Hospital, Collaborative Laboratory Services. This is one of the hundreds of Assistant Store Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Assistant Store Manager resume.

Previous Companies:

  • Metro Bank
  • St Francis Hospital
  • Collaborative Laboratory Services

Previous Job Positions:

  • Assistant Store Manager
  • Senior Customer Service Representative
  • Customer Service Representative
  • Accessioning Clerk
  • Financial Associate

Schools:

  • Eastern Connecticut State University

Level of Education:

  • Bachelor of Liberal Arts

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