Dollar Tree - Assistant Store Manager Resume Example

Professional Summary:

Accomplished and energetic Assistant Store Manager with a solid history of achievement in retail sales. Goal oriented motivated leader with strong organizational skills and communication. Areas of expertise include training personnel, product knowledge, customer service and budget control. Extensive military training in logistics, security systems and procedure. Formal and informal training in hardware including maintenance, programming and software implementation. Currently enrolled with Texas Junior College seeking a degree in computer information systems.

Skills:

Customer and Personal Service
Administration and Management

Accomplished communicator in both written and oral forms
Coordination of people and tasks

Critical Thinking
Service Orientated

Computer skills including software and hardware
Exceptional skills in mathematics

Quick Learner
Punctual

Reliable
Creative problem solving

Inventive
Analytical

Experience:

Assistant Store Manager Sep 2011 －Present Dollar Tree Kalamazoo, MI

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Formulate pricing policies for merchandise, according to profitability requirements.
Establish credit policies and operating procedures.
Assign employees to specific duties.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

Team Leader Mar 2005 －Sep 2009 Carrols Restaurant Group, Inc. Quito, TN

Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Manage staff, preparing work schedules and assigning specific duties.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Manage the movement of goods into and out of production facilities.
Plan store layouts or design displays.
Transport packages to customers' vehicles.
Stamp, attach, or change price tags on merchandise, referring to price list.
Receive, open, unpack and issue sales floor merchandise.
Clean display cases, shelves, and aisles.
Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Answer customers' questions about merchandise and advise customers on merchandise selection.
Compare merchandise invoices to items actually received to ensure that shipments are correct.

Engineman 3rd Class May 1990 －May 1995 [Company Name] [City], [State]

Maintain fire suppression equipment in good condition, checking equipment periodically to ensure that it is ready for use.
Perform scheduled preventive maintenance tasks, such as checking, cleaning, or repairing equipment, to detect and prevent problems.
Study blueprints, schematics, manuals, or other specifications to determine installation procedures.
Calibrate testing instruments and installed or repaired equipment to prescribed specifications.
Maintain equipment logs that record performance problems, repairs, calibrations, or tests.
Sign overhaul documents for equipment replaced or repaired.
Send defective units to the manufacturer or to a specialized repair shop for repair.

Education: