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Dicks Sporting Goods - Assistant Store Manager Resume Example

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Charlotte Murphy
X XXXXXXX XXXX, McKees Rocks, PA 15136
XXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

 

Goal-oriented sales manager dedicated to high levels of customer satisfaction and meeting aggressive business goals. Coaching and training of associates and strong organizational skills with specialized knowledge in front end supervision and operational standards.  Looking for opportunity to further development.

Skills
  • Customer Service Administration and Management Active Listening Operations Judgment and Decision Making Complex Problem Solving Instructing/ Coaching Time Management
Experience
Dicks Sporting Goods Coraopolis, PA Assistant Store Manager Oct 2006Sep 2014
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Coaching associates to ensure that customers receive the best possible service
  • Train associates on loss prevention issues, such as internal theft and external loss 
Holy Family Institute Emsworth, PA Unit Supervisor Aug 1996Oct 2006
  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
  • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
  • Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
  • Instruct employees or provide on-the-job training.
  • Set up employee work schedules.
  • Developed a set of routines for residents to follow on a daily basis
  • Taught residents everyday life and social skills
  • Supervision of 12- 15 residents and 3 staff
  • Held weekly staff meetings for updates and progress on residents

Education
University of Pittsburgh Pittsburgh , PA Bachelor of Arts: Early Childhood Development Jun 1994
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Resume Details

This is a real resume for a Assistant Store Manager in McKees Rocks, Pennsylvania with experience working for such companies as Dicks Sporting Goods, Holy Family Institute. This is one of the hundreds of Assistant Store Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Assistant Store Manager resume.

Previous Companies:

  • Dicks Sporting Goods
  • Holy Family Institute

Previous Job Positions:

  • Assistant Store Manager
  • Unit Supervisor

Schools:

  • University of Pittsburgh

Level of Education:

  • Bachelor of Arts

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