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TigerDirect - Assistant Sales Manager Resume Example

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Madison Rivera
XXXX XXXXXXXX XXXX XXXX XXX, Raleigh, NC 27607
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Ph: XXXXXXXXXX
Professional Summary

I have proved myself, as both as salesperson, and a manager. I am a hard worker that is goal and customer service oriented. I love to drive sales and manage, its not just a job its a passion. 

Skills
  • Speaking
  • Sales and Marketing
  • Customer and Personal Service
  • Critical Thinking
  • Persuasion
  • Proven Leader
  • Time Management
  • Negotiation
  • Active Learning
Experience
Assistant Sales Manager Oct 2014Present TigerDirect Raleigh, NC
  • Planned and developed store program in which sales associates had a private area in the store to calmly talk to customers to explain, and obtain more attachments for a customers sale. 
  • Developed a fine-tuned sales process to achieve maximum amount of KPI sales from all salespersons.
  • Oversee all salespersons sales, and helping out to ensure they get all applicable attachments (anti-virus, protection plan, technical labor)
  • Training of all new salespersons, in both the company EDGE process, and the art of sales.
  • Maintenance of the stores planigram. 
  • Handling of customer conflicts when needed. 
  • Following up with salespersons to help them achieve their weekly goals in company KPI (Key Profit Item) and making sure they hit their percentages for their sales quota
  • One-on-one sales training.
Sales Associate Nov 2013Present TigerDirect Raleigh, NC
  • Number 1 salesperson in company based on percentages. Goals for our company KPIs (Key Profit Items) were 7% Anti-virus, 5% Protection Plans, 2% Labor, I consistently maintained a 18%,18%,4% out of $940,000 in 2014 numbers which was highest in the company for all of 2014.
  • Number 1 in store for anti-virus sold in one year with 460 in 2014, and most protection plan dollars sold with $54,000 in 2014
  • Recognized by Square Trade, and TigerDirect for directly increasing store protection plan numbers on Black Friday by 131% in 2014
  • Completed company Individual Development Plan program for Sales Manager
  • Awarded 4 store "Top Gun" awards (10,14),(11,14),(12,14),(02,15),(03,15) "Top Gun" is awarded to the salesperson with the highest percentages sold in each of the KPI categories
  • Awarded three customer service awards in 2014 from corporate. 
Sales Associate Nov 2012Jul 2013 Best Buy Raleigh, NC
  • Lead sales associate for Computers and Tablets division.
  • Selling of computer accessories, and attachments,
  • Signing up customers for Best Buy store credit card.
  • Activating customers mobile hot-spots
  • Maintenance of store section including; vacuuming, tagging, down-stocking, new displays. 
Education
High School Diploma: Politics, Business, Diploma Jun 2013 Heritage High School Wake Forest, NC
Awards
  • Top Performer, TigerDirect Raleigh, 2014
  • Salesperson of the Month, TigerDirect Raleigh, Oct. 2014
  • Salesperson of the Month, TigerDirect Raleigh, Nov. 2014
  • Salesperson of the Month, TigerDirect Raleigh, Dec. 2014
  • Salesperson of the Month, TigerDirect Raleigh, Feb. 2015
  • Salesperson of the Month, TigerDirect Raleigh, Mar. 2015
  • Promoted to Assistant Sales Manager, Oct. 2014
  • Outstanding Achievement in Customer Satisfaction, 2014x3
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Resume Details

This is a real resume for a Assistant Sales Manager in Raleigh, North Carolina with experience working for such companies as Tigerdirect, Best Buy. This is one of the hundreds of Assistant Sales Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Assistant Sales Manager resume.

Previous Companies:

  • TigerDirect
  • Best Buy

Previous Job Positions:

  • Assistant Sales Manager
  • Sales Associate

Schools:

  • Heritage High School

Level of Education:

  • High School Diploma

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