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Nordstrom - Assistant Sales Associate Manager Resume Example

Abigail Morgan
X XXXXXX XXX, newark, NJ 07112
Professional Summary

Dedicated to Customer Service with Seven years of experience combining management and customer service expertise in Retail and Office call centers. Looking for a position as Customer Service/ Manganment in a fast growth company.

  • Customer and Personal Service
  • Clerical
  • Service Orientation
  • Administration and Management
  • Complex Problem Solving
  • Active Listening
Assistant Sales Associate Manager Mar 2014Present Nordstrom Edison, NJ
  • Resolve customer complaints regarding sales and service.
  • Oversee regional and local sales managers and their staffs.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Determine price schedules and discount rates.
  • Monitor customer preferences to determine focus of sales efforts.
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Help customers try on or fit merchandise.
  • Prepare training budget for department or organization.
Assistant Customer Service Manager May 2012Feb 2013 Nordstrom edison, nj
  • Oversee activities directly related to making products or providing services.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Greet customers and ascertain what each customer wants or needs.
  • Answer questions regarding the store and its merchandise.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
Front Desk clerk Apr 2007Jun 2011 East Orange Housing Authority East orange, nj
  • Contact housekeeping or maintenance staff when guests report problems.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Plan, schedule or supervise the work of other employees.
Sales Associate Oct 2009Jan 2010 Macys Jersey City, NJ My job title included but not limited sales, cashier, helping and greeting customer.
Associate of Arts : social work Jun 2012 university of phoenix jersey city, nj
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Resume Details

This is a real resume for a Assistant Sales Associate Manager in newark, New Jersey with experience working for such companies as Nordstrom, East Orange Housing Authority, Macys. This is one of the hundreds of Assistant Sales Associate Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Assistant Sales Associate Manager resume.

Previous Companies:

  • Nordstrom
  • East Orange Housing Authority
  • Macys

Previous Job Positions:

  • Assistant Sales Associate Manager
  • Assistant Customer Service Manager
  • Front Desk Clerk
  • Sales Associate


  • university of phoenix

Level of Education:

  • Associate of Arts

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