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Monument Radiology - Assistant Office Manager Resume Example

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Grayson Parker

XXXX XXXXXXX XXXXXXX XXXX X , Richmond , VA 23220 | (H) XXXXXXXXXXXXX | XXXXXXXXXXXXXXXXX

Professional Summary

Accomplished and energetic multi-tasker with a solid history of achievement in Marketing, Office Management, and Administration. Motivated leader with strong organizational and prioritization abilities.

Skills

Time Management
Multi-Tasking

Administration and Management
Coordination

Communications and Media
Critical Thinking

Personnel and Human Resources
Judgment and Decision Making

Experience

Assistant Office Manager 10/2014 to Present
Monument Radiology, PC – Richmond, VA

Implement policies, objectives, and activities for staff to ensure continuing operations and satisfaction within the company.

Serve as a liaison between Monument Radiology, PC and outside organizations.

Implement corrective action plans to solve organizational or departmental problems.

Advise management concerning personnel, managerial, and marketing policies and practices and their potential effects on patient retention and satisfaction.

Manage and maintain schedules of upper level staff.

Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and presentation software.

Answer phone calls and direct calls to appropriate parties or take messages.

Process payroll information.

Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.

Make travel arrangements for staff.

Open, sort, and distribute incoming correspondence, including faxes and email.

Prepare agendas and make arrangements, such as coordinating catering for luncheons and other meetings.

Provide clerical support to other departments.

Supervise and train other clerical staff, and arrange for employee training by scheduling training or organizing training material.

Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

Marketing and Social Media Manager 08/2012 to Present
Monument Radiology, PC – Richmond, VA

Formulate, direct, and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.

Gather data on competitors and analyze their prices, sales, and method of marketing and distribution.

Measure the effectiveness of marketing, advertising, and communications programs and strategies.

Develop and implement procedures for identifying advertising needs.

Review or update web page content and links in a timely manner, using appropriate tools.

Design, build, and maintain web site, using content creation tools, management tools, and digital media.

Renew domain name registrations.

Develop and implement marketing plans for home pages, including print advertising and advertisement rotation.
Create and maintain social media pages for Monument Radiology.

Medical Records Specialist 02/2013 to 05/2013
Monument Radiology, PC – Richmond, VA

Protect the security of medical records to ensure that confidentiality is maintained.

Review records for completeness, accuracy, and compliance with regulations.

Retrieve patient medical records for physicians, technicians, or other medical personnel.

Release information to persons or agencies according to regulations.

Process patient admission or discharge documents.

Train medical records staff.

Counter Manager 04/2012 to 01/2013
Clinique – Kilmarnock, VA

Confer with customers by telephone or in person to provide information about products and services.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Set and manage total counter and individual consultant goals.
Create and execute action plans based on market calendar for goal obtainment.
Use effective management and marketing techniques to retain and gain customers.

Education

Bachelor of Science: Biology May 2011 Virginia Tech - Blacksburg, VA

Community Service

Mentor, Big Brothers Big Sisters, 2013-present

Volunteer, Richmond Justice Initiative, 2015-present

Love this resume? Customize this Resume

Assistant Office Manager Social Media Manager Medical Records Specialist Counter Manager Assistant Office

Resume Details

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                                        Previous Companies:
                                        Monument Radiology
PC
Clinique

                                        Previous Job Positions:
                                        Assistant Office Manager
Marketing and Social Media Manager
Medical Records Specialist
Counter Manager

                                        Schools:
                                        Virginia Tech

                                        Level of Education:
                                        Bachelor of Science