Xpress It Inc - Assistant Manager Resume Example

Kkino Rhat

XXX XXXXX XXXXXXX XXXXXXX XXXXX, Hallandale Beach, FL 33009 XXX XXXXX XXXXXXX XXXXXXX XXXXX, 33009, Hallandale Beach FL | XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXX

Summary

Accomplished and energetic logistics management with a solid history of achievement in

management. Motivated leader with strong organizational and prioritizing abilities.

Areas of expertise include logical reasoning, IT skills, the ability to plan ahead and deal

with unexpected changes .

Skills

5 years in Logistics Management
Proficient in Microsoft Office Suite (Word, excel, Outlook, PowerPoint)

Strong organizational, customer service, verbal communication and listening skills
Ability to work well under pressure in high stress environment and multi task as wells ability to perform independently under minimal supervision.

Strong analytical skills and detailed oriented. Self starter, dependable, articulate able prioritize.
Ability to establish working relationships with co-workers, customers and clients.

Excellent time management skills.
Forklift certified

Experience

Assistant Manager 11/2013 to Current
X-press it Inc – Hallandale Beach, FL

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Responsible for overseeing outbound and inbound operations for company.
Evaluate workers' performance and prepare written performance evaluations.
Interview, hire, or train workers.
Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.

Sales Consultant / Computer Technician 01/2014 to 08/2014
Office Max – Hallandale Beach, FL

Excellent communication, writing, interpersonal, oral and record keeping skills.
Resolve customer complaints regarding sales and service.
Provide services that meet the unique needs of customer inquiring on purchasing electronics such as computers, tablet, printer, and etc.
Troubleshooting, programming, reprogramming and any type of computer repairs.
Advise customers concerning equipment operation, maintenance, or programming.
Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
Test new systems to ensure that they are in working order.
Reassemble machines after making repairs or replacing parts.
Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.

Loss Prevention Associate 02/2013 to 12/2013
Sears – Pembroke Pines, FL

Write reports or case summaries to document investigations.
Obtain and analyze information on suspects, crimes, or disturbances to solve cases, to identify criminal activity, or to gather information for court cases.
Monitored sales floor activities using closed circuit television equipment or onsite observation

Education