TOM THUMB - Assistant Manager Resume Example

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Oliver Martinez
XX XXXXX XXXXX, DEFUNIAK SPRINGS, FL 32433
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Ph: XXXXXXXXXXXX
Professional Summary

Highly trained assistant store manager with strong clinical abilities and a successful career in retail management. Proactive and organized with passionate commitment in the retail environment.

Dedicated assistant manager with 4 years of experience combining management and customer service expertise. Looking for a position as a store manager in a great company with Big Boss Stores.


I am a outgoing person offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in customer service and retail management. 

Skills
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Public Safety and Security
  • Critical Thinking
  • Education and Training
  • Complex Problem Solving
  • Computers and Electronics
  • Administration and Management
  • Judgment and Decision Making
  • Coordination
  • Time Management
  • Management of Personnel Resources
  • Production and Processing
Experience
ASSISTANT MANAGER May 2012Present TOM THUMB SANTA ROSA BEACH, FL
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Instruct staff on how to handle difficult and complicated sales.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Establish credit policies and operating procedures.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan budgets and authorize payments and merchandise returns.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

ARMY Nov 2011Apr 2012 UNITED STATES ARMY
CLERK Mar 2010Nov 2011 TOM THUMB KROGER SANTA ROSA BEACH , FL
  • Clean shelves, counters, and tables.
  • Bag or package purchases, and wrap gifts.
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Prepare sales slips or sales contracts.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Exchange merchandise for customers and accept returns.
Education
High School Diploma: HIGH SCHOOL Nov 2008 PAXTON HIGH SCHOOL PAXTON , FL
BACHELOR OF SCIENCE IN RETAILL MANAGMENT: RETAIL MANAGMENT UNIVERSITY OF PHOENIX

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About this resume

Assistant Manager FROM DEFUNIAK SPRINGS , Florida RESUME

This is a resume for a Assistant Manager in DEFUNIAK SPRINGS, Florida with experience working for such companies as TOM THUMB and UNITED STATES ARMY. The grade for this resume is 0 and is one of hundreds of Assistant Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Assistant Manager resume.

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School Attended
PAXTON HIGH SCHOOL