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The White Chocolate Grill - Assistant Manager Resume Example

Ehthear Eca
  • XXXX X XXXXX XXXX XX, Phoenix, AZ 85050
  • XXXX X XXXXX XXXX XX, 85050, Phoenix AZ
  • XXXXXXXXXXXXX
  • XXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic hospitality professional with a solid foundation of education and experience. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service, product knowledge and time-management. Consistently ranked in the top 30% of employees through performance based assessments.

Skills
  • Exceptional customer service 
  • Proven leader
  • Time management
  • Service mindset
  • Good judgment and decision making
  • Social perceptiveness
  • Experienced with PC and Mac
  • Education and training
Experience
Assistant Manager, 06/2013 to Current
The White Chocolate Grill Phoenix, AZ
  • Respond to and resolve complaints regarding food quality, service, or accommodations.
  • Manage work procedures and operational problems to determine ways to improve service and performance.
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased.
  • Ensure balanced financials at the end of daily operations.
Bartender, 01/2011 to Current
The White Chocolate Grill Phoenix, AZ
  • Recognized consistently as top member of the bar staff by a quarterly performance-based assessment. 
  • Demonstrate strict adherence to company standards. 
  • Maintain required beverage cost percentage of 20%. 
  • Contribution to drink recipes and bottle displays.
  • Traveled to Schaumburg, IL to train staff at new location. 
Server, 09/2007 to 12/2010
The White Chocolate Grill Phoenix, AZ
  • Effectively provided superior customer service in a fast paced, team service environment. 
  • Recognized consistently in the top 30% of the service staff by a quarterly performance-based assessment. 
  • Trained and mentored new employees with great success.
  • Traveled to Denver, CO to train staff for new location.
Greeter, 08/2005 to 09/2007
The White Chocolate Grill Phoenix, AZ
  • Demonstrated excellent customer service.
  • Assigned tables based on covers per server with regards to kitchen stability.
  • Answer telephone calls and respond to inquiries or transfer calls.
Education
Bachelor of Science: Hotel and Restaurant Management, Dec 2015 Northern Arizona University - Flagstaff, AZ
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Resume Details

This is a real resume for a Assistant Manager in Phoenix, Arizona with experience working for such companies as The White Chocolate Grill. This is one of the hundreds of Assistant Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Assistant Manager resume.

Previous Companies:

  • The White Chocolate Grill

Previous Job Positions:

  • Assistant Manager
  • Bartender
  • Server
  • Greeter

Schools:

  • Northern Arizona University

Level of Education:

  • Bachelor of Science

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