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Savvi Formalwear West County - Assistant Manager Resume Example

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Lucas Martin
X XXXXX XX, Saint peters, MO 63376
XXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Summary

Friendly and enthusiastic associate with 15 years of specialization in customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Adept at working in diverse retail, food service and customer service environments look for a more stable work environment to better provide for my family.

Skills
  •  Trusted key holder
  • Creative problem solver
  •  Exceptional communication skills
  •  Quick learner
  • Strong client relations
  • Floor set design experience
  • Training development aptitude
  • Shipping and receiving professional
  •  Multi-line phone talent
  •  Mediation capability
  •  POS systems proficiency
  • Retail sales experience
  •  On time and reliable
  • Strong time management skills
  •  Willing to work late hours
  • Works well as part of a team
Experience
Savvi Formalwear West County St. Louis, Mo Assistant Manager Apr 2014Present
  • Sales calls and direct mailers: contacting bride and grooms to set appointments to visit the store and select styles and colors for their men's formalwear for their upcoming wedding.
  • Booking weddings: dressing up mannequins, answering questions and finalizing styles and colors the bride and groom have chosen for their men's formalwear(i.e. should the groom look different than his wedding party etc.)
  • Cash drawer: checking that drawer is at designated amount at the beginning and end of my shifts.
  • Open and closing: arriving on time to open store each day scheduled and closing at scheduled time and no earlier ensuring all lights and equipment are turned off and doors are completely locked.
  • Checking in suit/tuxedo rentals: verify styles sent from warehouse match what each wedding party has confirmed on wedding registration, quality checking rentals, checking for any coat sleeve alterations and putting away with matching shoes once quality check is complete.
  • Final fittings: assisting in wedding parties trying on their formalwear rentals, making adjustments as needed(i.e. coat sleeve/pant alterations, new shirt sizes, new shoe sizes), re-ordering new pieces if necessary and reminding wedding parties of return dates.
  • Return days: checking that all rentals have been returned with all pieces( i.e. vests, ties, coats) with no damages, breaking down returned rentals, sorting pieces into separate bags and cleaning and putting away shoes that were sent out with rentals.
  • Return receipts and surveys: once rentals have been checked over on return days we give customer receipt for return and survey card to give feedback on how we can improve.
David's Bridal Saint Peters, MO Bridal Consultant Oct 2005Mar 2011
  • Started at front desk as customer service representative; answere all phone calls by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise Earned management trust by serving as key holder, responsibly opening and closing store.
  • Moved to shipper/receiver after two years; unpacking and stocking store with new and replenished merchandise; putting away customer orders and contacting customers when orders were ready for pick up Communicated with vendors regarding back order availability, future inventory and special orders.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Moved to bridal consultant after another year; helped and coached brides through wedding gown and bridesmaid gown selection; educated brides on ordering timeframes, price points, and alterations timeframes.
Retail Nov 2002Oct 2005
  • Started as a cashier, was soon rotated in various departments.
  • Moved to fine jewelry sales, responsible for diamond counts every morning and closing shift worked.
  • Worked all storewide inventories, starting in own department and help where needed.
Longhorn Steakhouse Hazelwood, MO Server Jul 2011
  • Started out as server assistant greeting and seating guests; answering phone calls, bussing and resetting tables; was made server assistant certified trainer in September 2011.
  • Moved to server in October of 2011; serving drinks, food, providing great dining experiences for guests; made server certified trainer in February of 2013.
  • skilled in money handling and multi-tasking.
Education
Lindenwood University Saint Charles, MO Bachelor of Fine Arts Jan 2008 Theatre-directing
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Resume Details

This is a real resume for a Assistant Manager in Saint peters, Missouri with experience working for such companies as Savvi Formalwear West County, Davids Bridal, Retail. This is one of the hundreds of Assistant Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Assistant Manager resume.

Previous Companies:

  • Savvi Formalwear West County
  • Davids Bridal
  • Retail

Previous Job Positions:

  • Assistant Manager
  • Bridal Consultant
  • Server

Schools:

  • Lindenwood University

Level of Education:

  • Bachelor of Fine Arts

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