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OREILLY AUTO PARTS - ASSISTANT MANAGER Resume Example

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Ryan Nelson
XXXXX X XXXXXXX XX, Sun City, AZ 85351
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary
My background encompasses more than 20 years of experience in business management with several years as multi-unit manager.Dedicated Customer service representative with motivation to maintain customer satisfaction and contribute to company success.
Skills
  • Customer and Personal Service
  • Time Management
  • Instructing
  • Education and Training
  • Learning Strategies
  • Telecommunications
  • Operation and Control
  • Troubleshooting
  • Sales and Marketing
  • Active Listening
  • Complex Problem Solving
Experience
ASSISTANT MANAGER/CUSTOMER SATISFACTION Jun 2006Feb 2014 O'REILLY AUTO PARTS Phoenix, Az ASSISTANT MANAGER June 2006 - February 2012 : Assists Manager in training new employees by providing Knowledge of specific store tasks and policies, daily shipped and received orders, daily stock and inventory balances, greet customer entering the location, verify customer wants and needs, monitor cash drawers. Responsible for ringing customers up in a timely manner and guaranteeing high level of customer service.
DEPARTMENT HEAD-GARDEN DEPT. May 2003Jun 2006 HOME DEPOT Avondale, AZ Conducted weekly walks with the Store Manager to discuss all interior visual displays along with outside Garden presentation. Maintained cleanliness and presentation of garden area and production floor. Assisted customers with store and product complaints. Guaranteed positive customer experiences and resolved all customer complaints. Built long-term customer relationships and advised customers on purchases and in-store promotions. Compiled weekly monetary reports and records for store managers. Helped drive sales goals and achieve monthly quota figures. Maintained positive attitude to make customer's shopping experiences memorable and pleasant.
WAREHOUSE MANAGER Mar 1997May 2003 CORPORATE EXPRESS Phoenix, AZ Inventory management of over 10,000 SKU's with over four million dollars worth of inventory. Provided effective communication and customer service support to the sales, marketing and administrative teams on daily basis. Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Fork lift certified.Trained new employees by providing knowledge of specific store tasks and policies. Logged daily shipped and received orders. Maintained cleanliness and presentation of stock room and production floor.
RAW MATERIALS KIT SUPERVISOR Jul 1992Mar 1997 SCHEIN PHARMACEUTICAL Phoenix, AZ
Oversee activities directly related to making products or providing services. Sterile core manufacture environment. Logged daily shipped and received orders. Processed kitted glass wear and pharmaceuticals for manufacturing plant. Worked under strict guidelines and deadlines. Responded to emergency requests for product. Inventory management of Pharmaceutical labels, stopper, seals and glass wear. All FDA regulated.
SUPERVISOR/MANAGER Sep 1980Jun 1992 QUICK LUBE INDUSTRY/GREASE N GO Phoenix, AZ Automotive - Oil and Lubrication.Customer relations, management of personnel, daily bookkeeping, daily and monthly inventory and ordering product and procedures. Review of P&L Statements.
Education
High School Diploma Jun 1977 Ludlow High School Ludlow, MA
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Resume Details

This is a real resume for a ASSISTANT MANAGER in Sun City, Arizona with experience working for such companies as Oreilly Auto Parts, Home Depot, Corporate Express. This is one of the hundreds of ASSISTANT MANAGER resumes available on our site for free. Use these resumes as templates to get help creating the best ASSISTANT MANAGER resume.

Previous Companies:

  • OREILLY AUTO PARTS
  • HOME DEPOT
  • CORPORATE EXPRESS

Previous Job Positions:

  • ASSISTANT MANAGER
  • CUSTOMER SATISFACTION
  • DEPARTMENT HEAD GARDEN DEPT
  • Warehouse Manager
  • RAW MATERIALS KIT SUPERVISOR

Schools:

  • Ludlow High School

Level of Education:

  • High School Diploma

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