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Northland Investments - Assistant Manager Resume Example

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Penelope Perry
Professional Summary

Dedicated Assistant Manager with 8 years of experience combining management and customer service expertise in Property Management. Looking for a position as Assistant Manager that is challenging and offers growth based on dedication and proven ability.

  • More than 8years experience as Leasing Consultant, Assistant Manager, and Property manager.
  • Bilingual (Spanish)
  • Great phone etiquette.
  • Complex Problem Solving
  • Fast Learner
  • Punctual
  • Reliable Transportation
  • Management of Material Resources
  • Judgment and Decision Making
  • Administration and Management
  • Complex Problem Solving
  • Customer and Personal Service
Assistant Manager Jul 2012May 2014 Northland Investments Dallas , Tx
  • Assist the property Manager and Maintenance Staff with tasks associated with the day to day operation of the property.
  • Process and fulfill tenant requests for work orders or other requests and follow up to make sure that all requests have been completed.
  • Coordinate bids from vendors and manage contract agreements.
  • Assist Property Manager with collection calls for rents and other sums due owner under the terms of the leases.
  • Prepare all leasing paperwork following the completion of new lease agreements and modifications.
  • Update all floor plans, stacking plans and lease expiration reports.
  • Maintain documentation to support procedures related to job functions.
  • Answer all incoming phone calls, maintain alpha and numerical filing system, update all websites, check daily incoming e-mails, prepare all lease paperwork for new leases and renewals, send lease violations as needed, translate when needed for Spanish speaking residents and prospects.
Leasing Consultant Sep 2010Jul 2012 MAA Dallas , TX
  • Compare a property with similar properties that have recently sold to determine its competitive market price.
  • Promote properties through advertisements, open houses, and participation in multiple listing services.
  • Prepare documents such as lease contracts and other corresponding addendums.
  • Tour property with prospects to determine what kinds of properties they are seeking.
  • Investigate prospects financial and credit status to determine eligibility for leasing.
  • Inspect condition of premises, and arrange for necessary maintenance and housekeeping needs.
  • Handled all resident complaints and concerns and translated when needed.
  • Helped other department heads with special projects or where I was needed.
  • Answered all incoming phone calls, answered daily e-mails, updated all websites and ads with our pricing and specials.
  • Followed up with all prospects to maintain a high occupancy. 
Property Manager Dec 2008Jul 2010 Centaurus Investments Dallas, Tx
  • Managed operations for 95 unit apartment  complex.
  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
  • Act as liaisons between on-site managers or tenants and owners.
  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
  • Prepare detailed budgets and financial reports for property.
  • Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
  • Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
  • Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
  • Review rents to ensure that they are in line with rental markets.
  • Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
  • Purchase building and maintenance supplies, equipment, or furniture.
  • Followed up on any delinquent rent, prepared 3 day notices and initiated eviction procedures as necessary.
Leasing/Assistant Manager Aug 2006Dec 2008 Advenir Dallas, Tx
  • Assisted Property manager with general administration of the property and performing related management functions with the daily operations of the apartment community.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Handled all telephone inquiries, setting appointments, touring property with prospects and preparing all new lease paperwork and addendums.
  • Active in conducting move-in and move-out inspections to determine applicable charges for damages.
  • Conducting inspections to determine market readiness and implementing high quality standards of cleanliness and aesthetic appearance.
  • Posted rent payments and prepared bank deposits as well as follow up on collections, posted 3 day notices and initiated eviction procedures as necessary.
  • Help maintain an efficient operation of the property consistent with Corporate office policies and procedures even during understaffed periods.
GED Jul 1995 R.L. Turner High School Dallas , Tx
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Resume Details

This is a real resume for a Assistant Manager in Dallas, Texas with experience working for such companies as Northland Investments, Maa, Centaurus Investments. This is one of the hundreds of Assistant Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Assistant Manager resume.

Previous Companies:

  • Northland Investments
  • MAA
  • Centaurus Investments

Previous Job Positions:

  • Assistant Manager
  • Leasing Consultant
  • Property Manager
  • Leasing


  • R.L. Turner High School

Level of Education:

  • GED

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