Search Resume Examples

Maurices - Assistant Manager Resume Example

Nora Butler
XXXX XX XXX XX, Kokomo, IN 46902
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary

Highly trained Customer Service Representative with strong clinical abilities and a successful career in both Retail and Skincare facilities. Proactive and organized with passionate commitment to first-rate client care. Licensed in Indiana with expertise in Aesthetics.

Skills
  • Customer and Personal Service
  • Critical Thinking
  • Judgment and Decision Making
  • Sales and Marketing
  • Active Listening
  • Reading Comprehension
  • Critical Thinking
  • Judgment and Decision Making
Experience
Assistant Manager Aug 2010Oct 2010 Maurices Kokomo, Indiana
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Establish credit policies and operating procedures.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Keep records of purchases, sales, and requisitions.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan budgets and authorize payments and merchandise returns.
Guest Service Associate Mar 2009Jul 2010 Target Kokomo, IN
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Guest Service Associate Aug 2006Mar 2008 Target Kokomo, IN
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Instruct staff on how to handle difficult and complicated sales.
  • Train New Employees on Service Desk procedures. 
  • Keep records of purchases, sales, and requisitions.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Nanny Jul 2006Oct 2007 Self-Employed Galveston, IN
  • Help prepare and serve nutritionally balanced meals and snacks for children.
  • Observe children's behavior for irregularities, take temperature, transport children to doctor, or administer medications, as directed, to maintain children's health.
  • Organize and conduct age-appropriate recreational activities, such as games, arts and crafts, sports, walks, and play dates.
  • Supervise and assist with homework.
  • Transport children to schools, social outings, and medical appointments.
  • Perform housekeeping and cleaning duties related to children's care.
  • Instruct and assist children in the development of health and personal habits, such as eating, resting, and toilet behavior.
Esthetician Feb 2006Nov 2006 Retro Styles Kokomo, IN
  • Sell makeup to clients.
  • Sterilize equipment and clean work areas.
  • Examine clients' skin, using magnifying lamps or visors when necessary, to evaluate skin condition and appearance.
  • Cleanse clients' skin with water, creams, or lotions.
  • Demonstrate how to clean and care for skin properly and recommend skin-care regimens.
  • Perform simple extractions to remove blackheads.
  • Select and apply cosmetic products such as creams, lotions, and tonics.
  • Stay abreast of latest industry trends, products, research, and treatments.
  • Determine which products or colors will improve clients' skin quality and appearance.
  • Treat the facial skin to maintain and improve its appearance, using specialized techniques and products, such as peels and masks.
  • Remove body and facial hair by applying wax.
  • Keep records of client needs and preferences and the services provided.
  • Provide facial and body massages.
Retail Sales Aug 2005Apr 2006 Gilbert & Company Jewelers Galveston, IN
  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
  • Recommend products to customers, based on customers' needs and interests.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Prepare sales contracts and order forms.
  • Prepare drawings, estimates, and bids that meet specific customer needs.
  • Forward orders to manufacturers.
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
  • Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
  • Complete order receipts.
  • Requisition additional materials, supplies, and equipment.
Esthetician Dec 2004Nov 2005 Solutions Day Spa Kokomo, IN
  • Examine clients' skin, using magnifying lamps or visors when necessary, to evaluate skin condition and appearance.
  • Cleanse clients' skin with water, creams, or lotions.
  • Demonstrate how to clean and care for skin properly and recommend skin-care regimens.
  • Perform simple extractions to remove blackheads.
  • Select and apply cosmetic products such as creams, lotions, and tonics.
  • Stay abreast of latest industry trends, products, research, and treatments.
  • Determine which products or colors will improve clients' skin quality and appearance.
  • Treat the facial skin to maintain and improve its appearance, using specialized techniques and products, such as peels and masks.
  • Remove body and facial hair by applying wax.
  • Keep records of client needs and preferences and the services provided.
  • Collaborate with plastic surgeons and dermatologists to provide patients with preoperative and postoperative skin care.
Education
Esthetics May 2003 Kaye's Beauty College Nobelsville, Indiana
High School Diploma May 1999 Western Russiaville, Indiana
Love this resume?

Resume Details

This is a real resume for a Assistant Manager in Kokomo, Indiana with experience working for such companies as Maurices, Target, Self Employed. This is one of the hundreds of Assistant Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Assistant Manager resume.

Previous Companies:

  • Maurices
  • Target
  • Self Employed

Previous Job Positions:

  • Assistant Manager
  • Guest Service Associate
  • Nanny
  • Esthetician
  • Retail Sales

Schools:

  • Kaye's Beauty College
  • Western

Level of Education:

  • High School Diploma

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

Assistant Manager

East Taunton, Massachusetts

Companies Worked For:

Dots, LLC, Icing, Claires Boutiques

Assistant Manager

Branchland, West Virginia

Companies Worked For:

West Hamlin Foodfair, Hudson Iga, Branchland Iga

Guest Service Associ...

Orlando, Florida

Companies Worked For:

Towne Park Systems, Chickfila, Lowes

Guest Services Assoc...

Dallas, Texas

Companies Worked For:

First United Bank Mortgage, Teleperformance, Big S...

nanny

Clarksburg, West Virginia

Companies Worked For:

Rebekah Henry, Ryan Rutt, Paul Rankin

nanny

Rockland, Massachusetts

Companies Worked For:

Eric Brown, Redrobin, CDF

Esthetician

New York, New York

Companies Worked For:

Atelier esthetique institute clinic, The Vanity Bo...

Retail Sales Represe...

Jacksonville, Florida

Companies Worked For:

General Nutrition Center, RaceTrac, Pizza Hut

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!