Love Culture - Assistant Manager Resume Example

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Isaac Wright

XX XXXXXXX XX

Brockton, MA 02301

Ph: XXXXXXXXXX

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Professional Summary

Service-oriented manager with 5 year background in retail. Core competencies include training, cash handling and record keeping as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills

Active Listening
Customer and Personal Service

Critical Thinking
Monitoring

Judgment and Decision Making
Sales and Marketing

Education and Training
Mathematics

Experience

Assistant Manager Aug 2012 －Jan 2014 Love Culture Braintree, MA

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Assign employees to specific duties.
Keep records of purchases, sales, and requisitions.

sales Cache Braintree, MA

Greet customers and ascertain what each customer wants or needs.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Answer questions regarding the store and its merchandise.
Compute sales prices, total purchases and receive and process cash or credit payment.
Help customers try on or fit merchandise.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Place special orders or call other stores to find desired items.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Accessory Manager Forever 21 Braintree, MA

Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Plan store layouts or design displays
Working with visual manager to execute a good and proper floor set and updates
Properly planning accessory displays for corporate and upper management
Providing the up most customer service by listening and providing the proper solutions

Education