Dunkin Donuts - Assistant Manager Resume Example

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Lily Sanders
XXX XXXXX XXXX XXXX, hollywood, FL 33021
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Ph: XXXXXXXXXX
Professional Summary

Dedicated manager with 6 years of experience combining management and customer service expertise in the fast food industry. Looking for a position in management in a fast growing company.

Skills
  • Administration and Management
  • Complex Problem Solving
  • Active Listening
  • Monitoring
  • Education and Training
  • Customer and Personal Service
  • Foreign Language
Experience
Assistant Manager Jul 2014Present Dunkin Donuts Sunrise, Fl
  • Monitor and control inventory.
  • Supervise production workers.
  • Observe worker using equipment to verify that equipment is being operated and maintained according to quality assurance standards.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Plan and prepare work schedules, and assign employees to specific duties.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Store Manager Mar 2013Jan 2015 SweetFrog Miramar, Fl
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Manage the movement of goods into and out of production facilities.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Assistant Manager Jul 2007Jun 2014 Mcdonalds Davie, FL
  • Communicate with management and user personnel to develop production and design standards.
  • Coordinate and implement quality control objectives, activities, or procedures to resolve production problems, maximize product reliability, or minimize costs.
  • Interview employers and employees to obtain information about work environments and workplace incidents.
  • Supervise production workers.
  • Manage staff, preparing work schedules and assigning specific duties.
Associate Feb 2012Aug 2013 Ikea Sunrise, Fl
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Stamp, attach, or change price tags on merchandise, referring to price list.
  • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
  • Provide staff with assistance in performing difficult or complicated duties.
Education
High School Diploma Jun 2009 Stranahan High Ft Lauderdale, fl
Languages
spanish
Awards

8 time Employee of the month, McDonalds 2007-2011

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About this resume

Assistant Manager FROM hollywood , Florida RESUME

This is a resume for a Assistant Manager in hollywood, Florida with experience working for such companies as Dunkin Donuts and SweetFrog. The grade for this resume is 0 and is one of hundreds of Assistant Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Assistant Manager resume.

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School Attended
Stranahan High