Life Time Fitness - Assistant Director Resume Example

Professional Summary

Friendly, reliable and enthusiastic Manager with many years of experience in leadership roles in various company settings including Early Childhood Education, Retail and Residential. Motivated with strong organizational and prioritization abilities and learn new tasks quickly.

Seasoned Early Childhood Educator with more than 20 years of experience. Lead I/T Lead P/Pre-K as well as Director I and II certified. Track record of achieving exceptional results in enrollment, family communication and staff development. Passionate and motivated, with a drive for excellence.

Skills

* Lead I/T/P/PK Teacher Certified*Director I and II Certified

*Administration and Management*Customer Service

*Time Management*Computers and Electronics

*Fast Learner*Writing and Clerical duties

*Dependable, hard worker*Team player

*Leadership program 2005*Education and Training

*Strong Communication with Staff and Families

Experience

Nail Technician Mar 2014 ‐ Dec 2015 Life Time Fitness ‐ Geneva, NY

*Provide excellent customer service by providing manicure and pedicure services to clients, ensuring customer satisfaction to establish client base and repeat business.
*Clean and sanitize tools and work environment.
*Schedule client appointments and accept payments.
*Advise clients on nail care and use of products.
*Maintain supply inventory and records of client services.
*Promote and sell nail care products.
*Assist at front desk as needed.
*Train new Nail Technicians.

Assistant Director Nov 2011 ‐ Mar 2013 Kindercare ‐ Weymouth, MA

*Manage staff, preparing work schedules and assigning specific duties, and enter payroll.
*Enter family tuition into the system and deposit checks to bank, as well as sending out reminder notices and implementing late fees when needed.
*Implement company policies, goals and objectives.
*Determine staffing requirements, and interview, hire and train new employees.
*To ensure a safe and happy environment for staff and families and to address any complaints or concerns in a timely manner and follow-up.
*Manage inventory and order supplies for teachers as well as office.
*Facilitate multiple Center trainings on company wide training days.
*Facilitate monthly Center Staff Meetings.
*Kept families and staff aware of upcoming events and news with a weekly newsletter.
*Oversee enrollment by following up on leads and giving tours of the Center. Enter enrollment information into the system.
*Manage staff and family files, ensuring they are kept up to date with required Center and State information and guidelines.
*Keeping open communication between Center Management and families as well as Center Management and Staff.

Assistant Manager May 2011 ‐ Nov 2011 Arby's, Llc ‐ Des Moines, IA *Provide excellent customer service and add-on sales to fit the customer's needs.
*Work with the store manager to ensure a safe and happy work environment for the staff and customers.
*Oversee and coach staff to help them reach their goals and the store goals.
*Ensure the store is set up to visual standards.
*Take part in store meetings to review successes and opportunities and set goals.
*Opening and closing duties of the store.
*Examine merchandise to ensure that it is correctly priced and displayed.
*Establish and implement policies, goals, objectives, and procedures for the store.
*Coordinate advertising campaigns and sales promotions and prepare merchandise displays.

Nail Technician Sep 2008 ‐ May 2011 Wts International, Inc. ‐ Pahrump, NV *Provide excellent customer service by providing manicure and pedicure services to clients, ensuring customer satisfaction to establish client base and repeat business.
*Clean and sanitize tools and work environment.
*Schedule client appointments and accept payments.
*Advise clients on nail care and use of products.
*Maintain supply inventory and records of client services.
*Promote and sell nail care products.
*Assist at front desk as needed.
*Train new Nail Technicians.

Education