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Woodforest National Bank - Assistant Branch Manager Resume Example

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Jayden Robinson
XXXX XXXX XX, Hondo, TX 78861
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented Assistant Branch Manager with 7 year background in Retail Banking. Represents establishment with friendly, professional demeanor at all times. As well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Customer and Personal Service
  • Active Listening
  • Judgment and Decision Making
  • Critical Thinking
  • Computers and Electronics
  • Sales and Marketing
  • Time Management
  • Active Learning
Experience
Assistant Branch Manager Jun 2013Present Woodforest National Bank Hondo, Tx
  • Assist Branch Manager in overseeing the sales, service, and operation of a retail bank location.
  • Motivate and encourage employees to meet and exceed monthly sales goals.
  • Monitor and coach performance of branch personnel
  • Participate in branch decisions including hiring, disciplinary action, and evaluating performances.
  • Prepare work schedules for staff and oversee training programs.
  • Network within communities to find and attract new business.
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter. 
  • Answer customers' questions, and explain available services such as deposit accounts, loans, online services, and all other products.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Perform teller duties as required.
  • Balance currency, coin, in cash drawers and vault at ends of shifts.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Prepare purchase orders, expense reports, and maintain inventory records.
  • Operate office equipment, such as computers, ATM, copy machine or phone systems and arrange for repairs when equipment malfunctions.
  • Comply with federal, state, and company policies, procedures, and regulations.
  • Participate in community events on behalf of the Bank
Retail Banker Nov 2007Jun 2013 Woodforest National Bank Hondo, Tx
  • Handle customer complaints and take appropriate action to resolve them.
  • Perform teller duties as required.
  • Motivate and encourage co-workers to meet and exceed monthly sales goals.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Market bank products to individuals, promoting bank services that may meet customers' needs.
  • Train new employees.
  • Balance currency and coin, in cash drawers at ends of shifts.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Monitor bank vaults to ensure cash balances are correct.
  • Sort and file deposit slips and checks.
  • Identify transaction mistakes when debits and credits do not balance.
  • Complete forms in accordance with company procedures.
Massage Therapist May 2008Jul 2010 Southern Breeze Massage hondo, Tx
  • Treat clients in professional settings or travel to clients' offices and homes.
  • Confer with clients about their medical histories and problems with stress or pain to determine how massage will be most helpful.
  • Maintain treatment records.
  • Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion.
  • Massage and knead muscles and soft tissues of the body to provide treatment for medical conditions, injuries, or wellness maintenance.
  • Schedule clients' appointments and conduct follow ups.
  • Participate in continuing education classes to maintain current knowledge of industry.
Shift Leader Dec 2004Nov 2007 Dairy Queen Hondo, Tx
  • Greet customers entering establishments.
  • Take food and drink orders and receive payment from customers.
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean, stock, and restock workstations.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Communicate with customers regarding orders, comments, and complaints.
  • Perform personnel activities such as supervising and training employees.
Education
Massage Therapy Apr 2008 Austin School Of Massage San Antonio, Tx
High School Diploma May 2006 Hondo High School Hondo, Tx
Community Service
San Antonio Food Bank 2013-Current
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Resume Details

This is a real resume for a Assistant Branch Manager in Hondo, Texas with experience working for such companies as Woodforest National Bank, Southern Breeze Massage, Dairy Queen. This is one of the hundreds of Assistant Branch Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Assistant Branch Manager resume.

Previous Companies:

  • Woodforest National Bank
  • Southern Breeze Massage
  • Dairy Queen

Previous Job Positions:

  • Assistant Branch Manager
  • Retail Banker
  • Massage Therapist
  • Shift Leader

Schools:

  • Austin School Of Massage
  • Hondo High School

Level of Education:

  • High School Diploma

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