Tbk Bank - Assistant Branch Manager Resume Example

Ncsihirte Crie

XXXX X XXX XXXXX , Milan, Il 61264

XXXX X XXX XXXXX , 61264, Milan Il

XXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

I have 22 years in the Banking industry. I started out as a teller and have worked my way to a Customer Service Representative, then Assistant Branch Manager. I have held the title of HPC captain for 3 years. I'm a team player and always willing to learn.

Skills

Clerical
Customer and Personal Service

Team Player
Active Learning

Education and Training
Sales

Experience

Assistant Branch Manager Jan 2018 ‐ Current TBK BANK ‐ Milan, Illinois

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Audit Vault and Teller Boxes.
Balance Gift Cards, and ATM Cards.
Open new accounts.
Carry out special services for customers, such as ordering bank cards and checks.
Identify transaction mistakes when debits and credits do not balance.
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.

Teller/Customer Service Representative Jun 1995 ‐ Current TBK BANK ‐ Milan, Il

Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
Process and maintain records of customer loans.
Receive and count daily inventories of cash, drafts, and travelers' checks.
Prepare and verify cashier's checks.
Carry out special services for customers, such as ordering bank cards and checks.
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.

Teller Supervisor Aug 2010 ‐ Jan 2018 TBK Bank ‐ Milan, IL

Resolve customer complaints or answer customers' questions regarding policies and procedures.
Examine, evaluate, or process all teller transactions.
Audit Vault and teller boxes.
All areas tellers and Customer Service Representative adhere to.
Back up the Branch Manager.

Education

Associate of Arts : Child Development May 1986 Black Hawk College ‐ Moline, IL

Child Development

High School Diploma Jun 1983 Rock Island High School ‐ Rock Island, IL

AIB ‐ Moline, IL

I have taken around six Banking classes from AIB during the 90's.

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Assistant Branch Manager Teller Customer Service Representative Teller Supervisor Assistant Manager

Resume Details

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Previous Companies:
TBK BANK

Previous Job Positions:
Assistant Branch Manager
Teller
Customer Service Representative
Teller Supervisor

Schools:
Black Hawk College
Rock Island High School
AIB

Level of Education:
Associate of Arts
High School Diploma

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Tbk Bank - Assistant Branch Manager Resume Example

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