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Meritrust Credit Union - Assistant Branch Manager Resume Example

Victoria Ramirez
XXXX X XXXXXXX XX, Wichita, KS 67212
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Ph: XXXXXXXXXXXX
Professional Summary

Accomplished and energetic Assistant Branch Manger with more than four years of experience in fast-paced retail banking environment. Excellent written and oral communication skills. Track record of achieving exceptional results in coaching/developing staff and maintaining a prosperous retail banking branch.

Skills
  • Complex Problem Solving
  • Sales and Marketing
  • Branch Management and Operation
  • Written and Oral Communication
Experience
Assistant Branch Manager Jan 2013Present Meritrust Credit Union Wichita, KS
  • Coach and develop the staff, ensuring they are well trained in branch operations, federal regulations, and sales techniques 
  • Manage daily branch operations including schedule writing and hiring
  • Maintain monthly, quarterly, and yearly branch audits in order to stay in compliance with state and federal regulations
  • Examine, evaluate, and process loan applications looking for upsell and cross-sell opportunities to deepen member relationships
Assistant Customer Service Manager Jul 2012Jan 2013 Bank of the West Wichita, KS
  • Train and develop new tellers ensuring they know system operations as well as recognizing cross sell opportunities
  • Open up new accounts including: personal and business checking/savings, IRA, trusts, and loans
  • Process daily branch transactions such as: deposit, withdraws, loan payments
  • Perform monthly, quarterly, and yearly branch audits ensuring the branch stays in compliance
Teller Supervisor Mar 2011Jun 2012 Fidelity Bank Wichita, KS
  • Supervise the work of branch staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
  • Implement corporate and departmental policies, procedures, and service standards
  • Train and develop employees in job duties and company policies or arrange for training to be provided
Personal Banker Oct 2005Jan 2007 Intrust Bank Wichita, KS
  • Determine customers' financial services needs and prepare proposals to sell services that address these needs
  • Contact prospective customers to present information and explain available services that would best suit their needs
  • Cross-sell services such as trusts, investments, and check processing services
Education
High School Diploma: General May 2003 Bishop Carroll Catholic High School Wichita, KS
Human Nutrition and Exercise Science Wichita State University Wichita, KS
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Resume Details

This is a real resume for a Assistant Branch Manager in Wichita, Kansas with experience working for such companies as Meritrust Credit Union, Bank Of The West, Fidelity Bank. This is one of the hundreds of Assistant Branch Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Assistant Branch Manager resume.

Previous Companies:

  • Meritrust Credit Union
  • Bank of the West
  • Fidelity Bank

Previous Job Positions:

  • Assistant Branch Manager
  • Assistant Customer Service Manager
  • Teller Supervisor
  • Personal Banker

Schools:

  • Bishop Carroll Catholic High School
  • Wichita State University

Level of Education:

  • High School Diploma

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