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Interdent - Area VP of Operations Resume Example

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Aubrey James
XXXX XX XXXX XX , Vancouver , WA 98665 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned Manager with more than 30 years of experience in fast-paced Leadership Environment. Excellent Business Management and People Leadership skills. Track record of achieving exceptional results in growing revenue and profits.

Skills
  • Active Listening
  • Administration and Management
  • Setting Expectations
  • Management of Personnel Resources
  • Judgment and Decision Making
  • Complex Problem Solving
  • Negotiation
  • Systems Analysis
  • Personnel and Human Resources
  • Education and Training
  • Operations Analysis
  • Management of Financial Resources
  • Operation Monitoring
  • Production and Processing
  • Medicine and Dentistry
  • Troubleshooting
Experience
Area V.P. of Operations 01/2012 to 07/2014
Interdent/Gentle Dental Vancouver, WA
  • Direct and coordinate the organization's financial and budget activities to fund operations, maximize investments, and increase efficiency in Northern Oregon, Washington and Northern California.
  • Opened and developed 13 New Offices in the past 3 years.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with organization officials, and staff members as necessary.
  • Determine staffing requirements, interview, hire and train new employees
  • With a Clinical Partner Developed and Training for all new Managers and Dentists for the Dental Program.
  • Monitor Offices to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
  • Recommend locations for new facilities, oversee the remodeling and renovation of current facilities.
  • Managed Revenue of over $75,000,000.
Regional Manager 01/2005 to 07/2014
Interdent Gentle Dental Vancouver, WA
  • Plan and direct staffing, training, and performance evaluations to develop high performing teams.
  • Review operational records/reports to project sales and determine profitability.
  • Grew the Region from 16-30 Offices
  • Grew 20,000,000-$49,000,000
  • Region Profit Margins as high as 24%
Dental Support Services Administrator 09/1991 to 08/2004
Kaiser Permanente Portland , OR
  • Reviewed financial statements, sales, activity reports, and other performance data to measure productivity and goal achievement.
  • Managed the Dental Lab, Dental Records, Dental Call Center, and Staffing Department.
  • Managed and developed the Primary Care Overflow and Eye Care Services Call Centers.
  • The Dental Programs Primary Liaison with the Marketing, Telecommunications, and Information Services Departments to assure Dental Program Operational needs were met
  • Part of the Senior Management Team Developing the Programs Direction and Strategic Initiatives. 
Business Office Manager 09/1989 to 08/1991
Kaiser Permanente Beaverton Medical Office Beaverton, Or
  • Led a team of 40 staff running the Medical Offices Staffing, Appointing, and Business Office functions.
  • Worked with 2 Unions to assure Staff and Business needs were met.
  • Built and managed the Business Office Budget.
  • Worked with Office Management Team on Business and Strategic Initiatives.
Adolescent Specialist 09/1986 to 08/1989
Kaiser Permanente Portland, Or
  • Guided Adolescent's through the day to day Inpatient Treatment of Mental Health and Substance Abuse Therapy.
  • Led Group, Individual and Family Counseling Sessions.
  • Did Intake Assessments of Adolescent's and their Families.
Education
Master of Arts: Health Care Administration Jun 1990 Portland State University - Portland , OR
Associate of Science: Emergency Medical Technician I & II Jun 1989 Portland Community College - Portland, Or
Bachelor of Science: Pyschology Jun 1987 Portland State University - Portland, Or
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Resume Details

This is a real resume for a Area VP of Operations in Vancouver, Washington with experience working for such companies as Interdent, Gentle Dental, Interdent Gentle Dental. This is one of the hundreds of Area VP of Operations resumes available on our site for free. Use these resumes as templates to get help creating the best Area VP of Operations resume.

Previous Companies:

  • Interdent
  • Gentle Dental
  • Interdent Gentle Dental

Previous Job Positions:

  • Area VP of Operations
  • Regional Manager
  • Dental Support Services Administrator
  • Business Office Manager
  • Adolescent Specialist

Schools:

  • Portland State University
  • Portland Community College

Level of Education:

  • Master of Arts
  • Associate of Science
  • Bachelor of Science

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