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Oak Tree Apartments - Apartment Manager Resume Example

Anna Gonzales
Professional Summary

Responsible maintenance technician and apartment/leasing manager proficient in make readies, all basic maintenance repairs and all aspects of apartment managing including extensive experience with Microsoft word, excel, and also property-ware management software. Passionate and motivated, with a drive for excellence.9 years in maintenance, management, and carpet cleaning positions.

  • Painting
  • Attention to detail
  • Dry wall repair and texturing
  • Building and Construction
  • Operation Monitoring
  • Complex Problem Solving
  • Judgment and Decision Making
  • Equipment Maintenance
Apartment Manager/Maintenance 10/2012 to 06/2015
Oak Tree Apartments Oak Grove, MO
  • Perform all make ready work in apartments when the tenant moved out.
  • Dry wall repair and full installation.
  • Light electrical work.
  • Cabinet Repair and installation
  • Carpet Cleaning and Repair
  • Fix plumbing issues as well as full plumbing repair
  • HVAC work and Hot water heater repair etc.
  • Full paint in vacant units.
  • Confer with customers by telephone or in person to provide information about leasing, rentals available or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Determine charges for services requested, collect deposits or payments for rent on a monthly basis.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations when rent was owed and late.
  • Locate and notify evicted tenants or those owing a balance of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on rental accounts, damage claims, or non payable checks.
  • Answer customer questions regarding problems with their accounts, and resolve any maintenance issues
  • Record information about financial status of customers and status of collection efforts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Prepare invoices, shipping documents, and contracts.
  • Receive and respond to customer complaints.
  • Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
  • Maintain customer records, using automated systems.
Certified Carpet Cleaner/Restoration 01/2005 to 11/2012
Miracle Carpet Cleaning Greenwood, MO
  • Learn carpet cleaning techniques for dry foam extraction process
  • Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
  • Strip, seal, finish, and polish floors.
  • Requisition supplies or equipment needed for cleaning and maintenance duties.
  • Steam clean or shampoo carpets.
  • Move heavy furniture, equipment, or supplies, either manually or by using hand trucks.
  • Clean and restore building interiors damaged by fire, smoke, or water, using commercial cleaning equipment.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Investigate complaints about service and equipment, and take corrective action.
  • Maintain required records of work hours, budgets, payrolls, and other information.
  • Check and maintain equipment to ensure that it is in working order.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
High School Diploma: Jun 1993 Glendale HS - Glendale, AZ
Community Service
Worship leader St. George and St. Jude Catholic Churches.
Organize and perform at several benefit concerts per year.

Assistant Coach for my children's athletic teams, 2007-2015

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Resume Details

This is a real resume for a Apartment Manager in odessa, Missouri with experience working for such companies as Oak Tree Apartments, Miracle Carpet Cleaning. This is one of the hundreds of Apartment Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Apartment Manager resume.

Previous Companies:

  • Oak Tree Apartments
  • Miracle Carpet Cleaning

Previous Job Positions:

  • Apartment Manager
  • Maintenance
  • Certified Carpet Cleaner
  • Restoration


  • Glendale HS

Level of Education:

  • High School Diploma

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