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Annapolis Antiques - Antique Dealer Resume Example

Oliver Martinez
XXXX XXXXXX XXX, Baltimore, MD 21224
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary
Friendly and enthusiastic sales associate with over two decades of experience in customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represents business with a friendly and professional manner at all times.
Skills
  •  Excellent customer service begins with knowing your customers needs and supplying them with those needs.
  •  Good listening skills enable you to provide your customers with excellent service in the long run.
  • The art of persuasion and ultimate negotiation is crucial to winning a satisfied customer.
  • Good communication skills are the beginning to a long and lasting relationship with your customers.
  • Bringing good service to your customers is the key to becoming a long time friend as well as associate.
Experience
Antique Dealer Jun 2000Present Annapolis Antiques Annapolis , MD
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Keep records of purchases, sales, and requisitions.
  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
Patient Relations Coordinator Jul 2013May 2014 John Hopkins Hospital/Bayview Campus Baltimore , MD
  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
  • Maintain knowledge of community services and resources available to patients.
  • Refer patients to appropriate health care services or resources.
  • Provide consultation or training to volunteers or staff on topics such as guest relations, patients' rights, and medical issues.
Management Analyst/Human Resources/Administrative/Security Staff Aug 1978May 2013 Navy Information Operations CMD Ft. Meade, MD
  • Gather and organize information on problems or procedures.
  • Analyze data gathered and develop solutions or alternative methods of proceeding.
  • Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedure.
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
  • Advise management on organizing, preparing, or implementing recruiting or retention programs.
  • Develop or implement recruiting strategies to meet current or anticipated staffing needs.
  • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
  • Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees.
  • Conduct reference or background checks on job applicants.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Analyze employment-related data and prepare required reports.
  • Develop or implement recruiting strategies to meet current or anticipated staffing needs. 
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
  • Requisition and store shipping materials and supplies to maintain inventory of stock.
  • Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.
  • Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
  • Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
Sales Consultant Mar 1999Dec 2000 CarMax Laurel, MD
  • Greet customers and ascertain what each customer wants or needs.
  • Maintain records related to sales.
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
  • Estimate and quote trade-in allowances.
  • Recommend products to customers, based on customers' needs and interests.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
  • Prepare sales contracts and order forms.
  • Negotiate details of contracts and payments.
Education
High School Diploma Jun 1974 James Madison High Vienna, VA
Select your Degree : Communications Radford University Radford, VA
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Resume Details

This is a real resume for a Antique Dealer in Baltimore, Maryland with experience working for such companies as Annapolis Antiques, John Hopkins Hospital, Bayview Campus. This is one of the hundreds of Antique Dealer resumes available on our site for free. Use these resumes as templates to get help creating the best Antique Dealer resume.

Previous Companies:

  • Annapolis Antiques
  • John Hopkins Hospital
  • Bayview Campus

Previous Job Positions:

  • Antique Dealer
  • Patient Relations Coordinator
  • Management Analyst
  • Human Resources
  • Administrative

Schools:

  • James Madison High
  • Radford University

Level of Education:

  • High School Diploma
  • Select your Degree

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