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Cps Energy - Analyst Resume Example

XXX XXXX XXXXXX, CANA, VA 24317
Ph: XXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
William Brown
Professional Summary

 

Skills

Active Listening
Customer and Personal Service
Organizational
Monitoring
Time Management
Troubleshooting

Experience
Analyst, Business Support Svc 2 Apr 2007Present CPS Energy San Antonio, TX Collaborating with users making purchasing recommendations
Preparing purchasing forms and memorandums
Contacting vendors for quote or services
Creating purchase requisitions
Closing expired and unused purchase orders
Researching and resolving problems arising from purchases
Creating service entry sheets for purchase orders
Maintaining and updating spreadsheets
Preparing monthly reports
Training users on software applications
Assisting with the business plan process
Performing various administrative tasks
Analyst, Business Support Svc 1 May 2004Mar 2007 CPS Energy San Antonio, TX Provided daily support to users relating to system issues
Generated hardware and software related work requests
Analyzed, resolved and escalated users issues
Identified and submitted updates to knowledge base
Participated in developing and communicating solutions for system problems
Assisted in developing and implementing service support procedures
Extracted weekly and monthly reports
Computer Operator l - lll Jan 1988May 2004 CPS Energy San Antonio, TX

Monitored the system for equipment failure or errors in performance
Notified computer maintenace technician of equipment malfunctions
Responded to program error messages by finding and correcting problems
Answered telephone calls to assist users encountering problems
Recorded computer operating time, problems that occurred, and actions taken
Helped programmers and systems analysts test and debug programs
Coached and trained new computer operators
 

Clerk l Mar 1987Jan 1988 CPS Energy San Antonio, TX Typed, formatted, proofread and edited correspondence and other documents
Complied, copied, sorted and filed records of office activities
Answered telephones, directed calls, took and delivered messages
Provided additional assistance to other office clerks
Education
Bachelor of Science : Occupational Education May 2003 Wayland Baptist University San Antonio, TX
Associate of Applied Science : Microcomputers End-User Support Technician May 2000 St. Philip's College San Antonio, TX
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Resume Details

This is a real resume for a Analyst in CANA, Virginia with experience working for such companies as Cps Energy. This is one of the hundreds of Analyst resumes available on our site for free. Use these resumes as templates to get help creating the best Analyst resume.

Previous Companies:

  • CPS Energy

Previous Job Positions:

  • Analyst
  • Business Support Svc 2
  • Business Support Svc 1
  • Computer Operator l lll
  • Clerk l

Schools:

  • Wayland Baptist University
  • St. Philip's College

Level of Education:

  • Bachelor of Science
  • Associate of Applied Science

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