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Airserv - Airline Passenger Assistant Resume Example

Ethan Davis
XXXX XXXXXX XXXXXX, Atlanta, GA 30318
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic individual with a solid history of achievement in Customer Service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service and data entry as well as excellent communication and time management skills. Handles task with accuracy and efficiency.

Skills
  • Customer Service
  • Speaking
  • Service Orientation
  • Reading Comprehension and writing
  • Critical Thinking
  • Data Entry
  • Time Management
  • Complex Problem Solving
  • Active Learning
  • Ability to work under pressure
Experience
Airline Passenger Assistant Sep 2014Jan 2015 Airserv Atlanta , Ga
  • Courteously greeting passengers
  • Transport and assist passengers by wheelchairs carefully throughout the airport
  • Assisting passengers with their luggage from the baggage carousels to their final destination
Customer Service Representative Feb 2013Mar 2014 Bay Area Credit Atlanta, Ga
  • Courteously greeting account holders.
  • Confer with customers by telephone or in person to provide information about  services, cancel accounts, or obtain details of complaints.
  • Using standard software daily
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Maintain customer records, using automated systems.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Data entry
  • Answer customer questions (addressing all telephone inquiries).
  • Provide assistance to other staff members if needed.
Store Associate Aug 2012Dec 2012 Old Navy Atlanta, Ga
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Clean shelves, counters, and tables.
Education
High School Diploma : Hospitality Tourism and Marketing Jul 2012 Frederick Douglass High School Atlanta, Ga
Community Service

Volunteer, Jackson Memorial Baptist Church 2014

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Resume Details

This is a real resume for a Airline Passenger Assistant in Atlanta, Georgia with experience working for such companies as Airserv, Bay Area Credit, Old Navy. This is one of the hundreds of Airline Passenger Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Airline Passenger Assistant resume.

Previous Companies:

  • Airserv
  • Bay Area Credit
  • Old Navy

Previous Job Positions:

  • Airline Passenger Assistant
  • Customer Service Representative
  • Store Associate

Schools:

  • Frederick Douglass High School

Level of Education:

  • High School Diploma

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